689280 - can not access to MXR

Status: RESOLVED INCOMPLETE

(Infrastructure & Operations Graveyard :: NetOps, task)

Description

[Hessam Salehi]

User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:2.0) Gecko/20100101 Firefox/4.0
Build ID: 20110419192255

Steps to reproduce:

I can't access to mxr , unless access through a proxy .  is it possible that my IP range (109.162.222.xx) blocked somehow by mxr.mozilla.org ? ( although I access all other mozilla services ).


Actual results:

hessam@hessam:~$ ping mxr.mozilla.org
PING dm-webtools04.mozilla.org (63.245.208.205) 56(84) bytes of data.

--- dm-webtools04.mozilla.org ping statistics ---
194 packets transmitted, 0 received, 100% packet loss, time 193003m

Comment 1

[Jake Maul [:jakem]]

I don't know what could cause this. I'm not finding any restrictions on dm-webtools04 that would lock you out so completely, such that even ping doesn't work. At the same time, if you can reach other Mozilla properties it seems unlikely to be a networking ACL.

Passing to NetOps for comment.

In the meantime, if you could please comment with your full IP, as well as confirmation as to whether or not you can reach mxr.mozilla.org over HTTP/HTTPS (it's possible that ICMP is blocked at some point, but HTTP may still work). Thanks!

Comment 2

[Derek Moore [:dmoore]]

It appears the entirety of our 63.245.208.0/22 (sjc1) netblock is being filtered by this organization:

netnum:      195.146.62.0 - 195.146.63.255
netname:      TCI-NET
descr:        Data Communication Affairs
descr:        Telecommunication Company of Iran
descr:        Please send abuse notifications
descr:        to:[e-mail]
country:      IR
org:          ORG-TCoI1-RIPE
admin-c:      HA1537-RIPE
tech-c:       ZD144-RIPE
status:       ASSIGNED PA
remarks:      INFRA-AW
mnt-by:       AS12880-MNT


Our phx1 netblock (63.245.216.0/22) is not filtered, which is why most of our sites are accessible.

Comment 3

[(no longer active)]

Wow!!!  Is this something we can contact them about?

Comment 4

[Hessam Salehi]

I tired to send an email to [e-mail] but the email address doesn't exist !!

Comment 5

[Ravi Pina [:ravi]]

Full contact info for the registered AS.  The last contact, Saeed Mahdioun, has a different address of [e-mail] which may yield better results.

% Information related to 'AS12880-MNT'

mntner:         AS12880-MNT
descr:          TCI AS Maintainer
admin-c:        HA1537-RIPE
tech-c:         SM4126-RIPE
auth:           MD5-PW $1$8HcPdf4z$FWxKcFsmw7hNwFFyCyEsE/
mnt-by:         AS12880-MNT
referral-by:    RIPE-DBM-MNT
source:         RIPE # Filtered

person:         Hamid Alipour
address:        Information Technology Company (ITC)
address:        P.O.Box 16315-737.
address:        Tehran
address:        Iran
phone:          [phone]
fax-no:         [phone]
e-mail:         [e-mail]
e-mail:         [e-mail]
nic-hdl:        HA1537-RIPE
mnt-by:         AS12880-mnt
source:         RIPE # Filtered

person:       Saeed Mahdioun
address:      Datacommunications Company of Iran
address:      DCI
address:      PostCode: 1967734136
address:      No57.2, Sayeh St. , Vali-Asr Av.
address:      Tehran
address:      Iran
phone:        [phone]
fax-no:       [phone]
e-mail:       [e-mail]
nic-hdl:      SM4126-RIPE
remarks:      Technical Contact Person
mnt-by:       AS12880-mnt
source:       RIPE # Filtered

Comment 6

[casey ransom [:casey]]

A cursory glance shows the netblock is still being filtered. Has there been any response from the AS contact?

Comment 7

[casey ransom [:casey]]

You can re-open if you have further contact from your ISP, but at this time, there's nothing we can do.