689726 - Message tags disappear when new email received

Status: RESOLVED DUPLICATE of bug 675868

(Thunderbird :: Folder and Message Lists, defect)

Description

[Scott Armitage]

Observed in:
  Thunderbird 6.0.2
  Thunderbird 7.0

Observed on:
  Microsoft Windows 7 (64-bit), Service Pack 1

Reproducible: intermittent; occurs several times a day throughout a typical inbox-drive work environment.

Steps to reproduce:
 1. Apply one or more tags to one or more messages in an IMAP inbox.
 2. Receive a new email message.

Expected result:
 All tags remain as they were.

What is actually observed:
 All tags disappear from all messages in the inbox.

Other actions tested, no bug observed, yet results inconclusive due to intermittent nature of bug:
 - Composing and sending a new email
 - Switching to a different folder and back to the inbox
 - Restarting Thunderbird

Comment 1

[David :Bienvenu]

Is your imap server a dovecot server, by chance? With lazywrite turned on?

Comment 2

[Scott Armitage]

(In reply to David :Bienvenu from comment #1)
> Is your imap server a dovecot server, by chance? With lazywrite turned on?

I don't know; if you can tell me how to determine that, I will check and let you know.

Comment 3

[David :Bienvenu]

you can tell if it's a dovecot server by getting an imap protocol log and looking at the greeting returned by the server - https://wiki.mozilla.org/MailNews:Logging

re lazywrite, you'd need to ask your server admin, though if it is a dovecot server, I'm pretty sure you're seeing the lazywrite problem.

Comment 4

[Scott Armitage]

If I am reading this right, then yes, it is a dovecot server: "4028[a362340]: 91aa800:<domain>:NA:CreateNewLineFromSocket: * OK Dovecot ready."

Comment 5

[David :Bienvenu]

You need to contact your sysadmin and let him know. See http://www.dovecot.org/list/dovecot/2009-March/037864.html for more info.