690571 - Sync error

Status: RESOLVED FIXED

(Cloud Services :: General, defect)

Description

[Dimitris]

Attachment: index.txt

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:6.0.2) Gecko/20100101 Firefox/6.0.2
Build ID: 20110902133214

Steps to reproduce:

I tried to sync ff after i added my laptop in to the sync and i kept getting that yellow bar saying "unknown error. Sync will automatically retry this action"
However when i enabled the sync-log and tried to sync again the yellow bar did not appear. Not sure if it worked

Comment 1

[Justin Lazaro [:jlaz] (use needinfo)]

Greetings Dimitris,

Are you still experiencing errors?  We've had some db outages in the past few days, but the node that you've been assigned (scl2-sync447) seems to be healthy, and may have just blipped earlier due to high load

Comment 2

[Tracy Walker [:tracy]]

Thanks for your report! Our server infrastructure is experiencing load problems currently. Our Ops team is on the case. Thanks for your patience!

Comment 3

[Tracy Walker [:tracy]]

mass change of sync error bugs filed during outage.

Comment 4

[Tracy Walker [:tracy]]

Servers were repaired. marking as FIXED