Closed Bug 690702 Opened 14 years ago Closed 14 years ago

Can't create an account

Categories

(Participation Infrastructure :: Phonebook, defect)

x86
macOS
defect
Not set
normal

Tracking

(Not tracked)

VERIFIED FIXED

People

(Reporter: Usul, Unassigned)

Details

I get a 500 when I push the register button.
For the record I'm using very long passwords. I've been vouched to to another email address and I also get a 500 when vouched, but I got a confirmation link https://mozillians.org/en-US/confirm?code=al4kWnhDapwoZEW856o65V1MgHDFixCg which ended up being a 500. Help troubleshooting looks like : Application Basics Name Firefox Version 8.0a2 User Agent Mozilla/5.0 (Macintosh; Intel Mac OS X 10.5; rv:8.0a2) Gecko/20110927 Firefox/8.0a2 Profile Directory Show in Finder Enabled Plugins about:plugins Build Configuration about:buildconfig Crash Reports about:crashes Extensions Name Version Enabled ID About startup 0.1.5 true aboutstartup@glandium.org about:telemetry 0.6 true ping.telemetry@mozilla.com Add-on Compatibility Reporter 0.9 true compatibility@addons.mozilla.org Better Flickr 0.4.2 true betterflickr@ginatrapani.org Conspiracy 0.3.0 true {5f8164ae-06a4-4a65-9b88-281d8cdcf548} Delicious Bookmarks 2.1.104 true {2fa4ed95-0317-4c6a-a74c-5f3e3912c1f9} Dictionnaire français «Classique & Réforme 1990» 4.2.5 true fr-classique-reforme1990@dictionaries.addons.mozilla.org F1 by Mozilla Labs 0.8.3 true ffshare@mozilla.org Ghostery 2.6.0.1 true firefox@ghostery.com Greasemonkey 0.9.10 true {e4a8a97b-f2ed-450b-b12d-ee082ba24781} HTTPS-Everywhere 1.0.3 true https-everywhere@eff.org Linky 3.0.0 true linky@gemal.dk Test Pilot 1.1.3 true testpilot@labs.mozilla.com Woordenboek Nederlands 3.0.1 true nl-NL@dictionaries.addons.mozilla.org Modified Preferences Name Value accessibility.typeaheadfind.flashBar 0 browser.history_expire_days.mirror 180 browser.places.importBookmarksHTML false browser.places.importDefaults false browser.places.leftPaneFolderId -1 browser.places.migratePostDataAnnotations false browser.places.smartBookmarksVersion 2 browser.places.updateRecentTagsUri false browser.startup.homepage_override.buildID 20110927042012 browser.startup.homepage_override.mstone rv:8.0a2 extensions.checkCompatibility false extensions.checkCompatibility.3.6 false extensions.checkCompatibility.3.6.previous false extensions.checkCompatibility.3.6b false extensions.checkCompatibility.3.6b.previous false extensions.checkCompatibility.3.6p false extensions.checkCompatibility.3.6p.previous false extensions.checkCompatibility.3.6pre false extensions.checkCompatibility.3.6pre.previous false extensions.checkCompatibility.3.7a false extensions.checkCompatibility.3.7a.previous false extensions.checkCompatibility.4.0 false extensions.checkCompatibility.4.0.previous false extensions.checkCompatibility.4.0b false extensions.checkCompatibility.4.0b.previous false extensions.checkCompatibility.4.0p false extensions.checkCompatibility.4.0p.previous false extensions.checkCompatibility.4.0pre false extensions.checkCompatibility.4.0pre.previous false extensions.checkCompatibility.4.2 false extensions.checkCompatibility.4.2.previous false extensions.checkCompatibility.4.2a false extensions.checkCompatibility.4.2a.previous false extensions.checkCompatibility.4.2b false extensions.checkCompatibility.4.2b.previous false extensions.checkCompatibility.4.2p false extensions.checkCompatibility.4.2p.previous false extensions.checkCompatibility.4.2pre false extensions.checkCompatibility.4.2pre.previous false extensions.checkCompatibility.5.0 false extensions.checkCompatibility.5.0.previous false extensions.checkCompatibility.5.0a false extensions.checkCompatibility.5.0a.previous false extensions.checkCompatibility.5.0b false extensions.checkCompatibility.5.0b.previous false extensions.checkCompatibility.5.0p false extensions.checkCompatibility.5.0p.previous false extensions.checkCompatibility.5.0pre false extensions.checkCompatibility.5.0pre.previous false extensions.checkCompatibility.6.0 false extensions.checkCompatibility.6.0.previous false extensions.checkCompatibility.6.0a false extensions.checkCompatibility.6.0a.previous false extensions.checkCompatibility.7.0 false extensions.checkCompatibility.7.0.previous false extensions.checkCompatibility.7.0a false extensions.checkCompatibility.7.0a.previous false extensions.checkCompatibility.8.0 false extensions.checkCompatibility.8.0.previous false extensions.checkCompatibility.8.0a false extensions.checkCompatibility.8.0a.previous false extensions.checkCompatibility.nightly false extensions.checkCompatibility.nightly.previous false extensions.checkCompatibility.previous false extensions.lastAppVersion 8.0a2 network.cookie.prefsMigrated true places.database.lastMaintenance 1317318492 places.history.expiration.transient_current_max_pages 120795 places.last_vacuum 1279778995 print.macosx.pagesetup-2 PD94bWwgdmVyc2lvbj0iMS4wIiBlbmNvZGluZz0iVVRGLTgiPz4KPCFET0NUWVBFIHBsaXN0IFBVQkxJQyAiLS8vQXBwbGUvL0RURCBQTElTVCAxLjAvL0VO… print.print_bgcolor false print.print_bgimages false print.print_command print.print_downloadfonts false print.print_evenpages true print.print_in_color true print.print_margin_bottom 0.5 print.print_margin_left 0.5 print.print_margin_right 0.5 print.print_margin_top 0.5 print.print_oddpages true print.print_orientation 0 print.print_page_delay 50 print.print_pagedelay 500 print.print_paper_data 0 print.print_paper_height 11.00 print.print_paper_size_type 1 print.print_paper_size_unit 0 print.print_paper_width 8.50 print.print_printer print.print_reversed false print.print_scaling 1.00 print.print_shrink_to_fit true print.print_to_file false print.print_unwriteable_margin_bottom 57 print.print_unwriteable_margin_left 25 print.print_unwriteable_margin_right 25 print.print_unwriteable_margin_top 25 privacy.cpd.cookies false privacy.cpd.downloads false privacy.cpd.formdata false privacy.cpd.history false privacy.cpd.sessions false privacy.donottrackheader.enabled true privacy.sanitize.migrateFx3Prefs true privacy.sanitize.timeSpan 0 security.OCSP.require true security.default_personal_cert Select Automatically security.disable_button.openCertManager false security.disable_button.openDeviceManager false security.warn_viewing_mixed false Graphics Adapter Description 0x22600,0x20400 WebGL Renderer Blocked for your operating system version. GPU Accelerated Windows 0/2
Thanks for the bug report. Can you try to reproduce this with a smaller password?
Ho and https://mozillians.org/en-US/ is 500 for me right now too.
Aakash, David anything interesting in the server's logs ?
I can't reproduce on my end; have you tried with a new profile or after clearing your cookies?
One of my account is up one never got registered. clearing cookies solved it.
Status: NEW → RESOLVED
Closed: 14 years ago
Resolution: --- → FIXED
Verified fixed.
Status: RESOLVED → VERIFIED
Component: mozillians.org → Phonebook
Product: Websites → Community Tools
QA Contact: mozillians-org → phonebook
Version: unspecified → other
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