"Failed to Sync" in 7.0.1 — retrying fixes it momentarily & then returns

RESOLVED FIXED

Status

RESOLVED FIXED
7 years ago
7 years ago

People

(Reporter: snapplesophie, Unassigned)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: [closeme 2011-10-30])

(Reporter)

Description

7 years ago
User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:7.0.1) Gecko/20100101 Firefox/7.0.1
Build ID: 20110928221813

Steps to reproduce:

I restarted Firefox after installing the Google Talk plugin.


Actual results:

When I restarted Firefox, it kept having problems with being able to sync and at the bottom toolbar came up with "Failed to Sync" and had a button to retry, so I did. It seemed to fix it, but a couple of minutes later, it would come up with the same "Failed to Sync" error. Restarting Firefox helped, but at times when I close it again, it does the same thing.


Expected results:

It should have synced in the background.
Thanks for your report! Our server infrastructure is experiencing load problems currently. Our Ops team is on the case. Thanks for your patience!
Blocks: 690470
Component: Account Manager → Server: Sync
Product: Firefox → Mozilla Services
QA Contact: account.manager → sync-server
Version: 7 Branch → unspecified
mass change of sync error bugs filed during outage.
Whiteboard: [closeme 2011-10-30]
Servers were repaired. marking as FIXED
Status: UNCONFIRMED → RESOLVED
Last Resolved: 7 years ago
Resolution: --- → FIXED
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