Closed Bug 691353 Opened 13 years ago Closed 12 years ago

Sycn not working, return with unknow error


(Cloud Services Graveyard :: Server: Sync, defect)

Not set


(Not tracked)



(Reporter: glegault13, Unassigned)



(Whiteboard: [closeme 2011-10-30])


(1 file)

Attached file Sync log.txt
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:7.0.1) Gecko/20100101 Firefox/7.0.1
Build ID: 20110928134238

Steps to reproduce:

Opened Firefox, got the Sync Failed, error unknown.

Actual results:

Closed and tried again, also through the sync now button. Get the same message. Plus, it disabled the elements I want synched to only the bookmarks and history when everything but preferences is supposed to sync.

Expected results:

Should have synched without any issues and without changing the elements I want synched.
Component: General → Server: Sync
Same problem, many duplicates.  First time I've had this error too.
Additional notes: If I leave Firefox alone it gives me the error message but it doesn't changes my synched elements but if I click on Sycn Now it changes them.
Thanks for your report! Our server infrastructure is experiencing load problems currently. Our Ops team is on the case. Thanks for your patience!
Blocks: 690470
Correction: Sometimes when I open Firefox it displays the error message but with a button to my Preferences and then everything is unchecked except bookmarks.
Should have read " my Sync Preferences."
mass change of sync error bugs filed during outage.
Whiteboard: [closeme 2011-10-30]
Servers were repaired. marking as FIXED
Closed: 12 years ago
Resolution: --- → FIXED
Product: Cloud Services → Cloud Services Graveyard
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