Starting last Friday, I'm unable to remain in a Vidyo meeting. Labs 3pm show and tell I called into about 20 times. This is painful for me and disruptive to the meeting. Identity 9:30am meeting today, I called in twice and then switch to phoning into the conf call #. Behavior: I can connect and join the room. After 30 seconds to 3 minutes... the their video freezes and my preview stays animated. Then I get an error message "Connection to VidyoRouter was lost. Please try to join again." I'm in Seattle and have 14.30 Mbps down Bandwidth speed tests are chocking on upload test :/
Another speed test 19.53 Mbps down 0.05 Mbps up I'll call my ISP to figure out what is up with my upload speed.
Comcast unsure why my upload speed is hozed. Techs to call back in 48 hours...
I've just been seeing this with the Product planning meeting at 9am PDT today. After a few minutes I get "Connection to VidyoRouter was lost. Please try to join again.". It seem that I actually have to close the v.mozilla.com tab and revisit it to get it working again. I had about an hour call with no issues earlier today. I guess there's somewhere around 10-20 people in the call. Not sure how many vidyo instances. Earlier today I had about 24MBps down and 1.6Mbps up (I'm still in the call at the moment on voice, so will test straight after).
I got this error today as well, same meeting as Mark. I couldn't stay connected through vidyo. Will try again for my 5pm meeting.
FWIW, I'm unable to stay connected to vidyo for more than a few minutes today. Hopefully tomorrow will be better.
I've gotten Comcast to fix my upload speed to 9 Mbps. I'll report back on how Vidyo works today.
I was only able to have 1 Vidyo meeting since 10/6 (about 30 minutes) and it worked well.
I have 12Mbps down and 10Mbps up. I was able to stay connected in a 5 person meeting, but the audio was choppy. 3 people had plantroinics headsets. 1 "person" was CYA polycom and the last person was laptop speakers.
I had an hour long meeting today and it was fine. Either this is a transitional thing (heavy load on servers? or bandwidth @ server?) or there's something else. One thing to note for the meeting I was at last week is that I was connected in privacy mode and muted - so just listening & watching. I haven't had an opportunity to try that since, might try again with Wednesday's product meeting.
I can't tell if this is still happening and who it's happening for. Let's pretend it's all good and if it's not can you re-open this one?