69162 - berbee.com - Mozilla quits trying to load page, error loading

Status: VERIFIED FIXED

(Tech Evangelism Graveyard :: English US, defect, P4)

Description

[Bryan Walton]

From Bugzilla Helper:
User-Agent: Mozilla/5.0 (X11; U; Linux 2.2.18 i686; en-US; 0.8) Gecko/20010215
BuildID:    2001021503

In the page https://process.berbee.com/ (which is the same thing as
https://qp.berbee.com/process/), if you try to load the page in Mozilla, the
browser quits trying to load it (almost as if you never told it to even try.) 
One of the errors is listed as critical.  The errors are:

Gdk-CRITICAL **: file gdkwindow.c: line 716 (gdk_window_ref): assertion `window
!= NULL' failed.

Error loading URL https://qp.berbee.com/process/: 80004005


Reproducible: Always
Steps to Reproduce:
I find that I only get the GDK error the first time I try to go to this page
after opening my browser.  I get the 80004005 error every time.  Regardless of
whether both errors show up, the page NEVER loads.  Note: this page requires a
userid and password.  However, in Mozilla, the browser doesn't even load the
page enough to bring up the login box.  I have also tried this page on Mozilla
0.7 for windows and I get the same problem (of page not being able to load).

Actual Results:  The browser just completely stops trying to load page.  It
doesn't freeze.  I can freely go to a new web page.  But I can never get this
page to load.

Expected Results:  It should have brought up a login box.  But it doesn't happen.

This is a page that is build using Lotus software, perhaps something called:
HaikuForm - 651.14  (from page source code).

Comment 1

[Boris Zbarsky [:bzbarsky]]

Bryan, can you access other secure sites (for example
https://scgi.ebay.com/saw-cgi/eBayISAPI.dll?SignIn&UsingSSL=1&co_partnerId=2)?

Comment 2

[Bryan Walton]

Hi Boris,
	Yes I can get to the Ebay site you list.  I have had no problems getting to any
other secure sites.  Have been using PSM since M17 without problem.  UPDATE: I
have found a section of this site (mentioned in my original comments) that does
not require a username and password to access it, yet is having the same
problems.  The URL is https://qp.berbee.com/ 

Comment 3

[Boris Zbarsky [:bzbarsky]]

Bryan, here's the behavior I'm seeing:

1) when I go to https://process.berbee.com/ I get a username/password dialog
2) when I go to https://qp.berbee.com/process/ or https://qp.berbee.com/ I see
the exact problem you are describing...

This is not an HTML element problem, since Mozilla never actually connects to
the server properly..  Over to Networking:HTTP, status -> new.

Comment 4

[Bryan Walton]

UPDATE: This is not a Mozilla problem.  This is a problem with the Lotus Domino
Web Server not supporting TLS.  Turning off TLS fixes the problem.  I will talk
with sysadmins regarding getting patch from IBM.  This bug is a duplicate of bug
54031.

*** This bug has been marked as a duplicate of 54031 ***

Comment 5

[Stephan Niemz]

In this case it's an Evangelism issue.  Reopening ...

Comment 6

[Stephan Niemz]

... and over to Evangelism.

Comment 7

[Chris Nalls]

Assigning to Netscape Technology Evangelim team. For further info on this bug,
send mail to [e-mail].

Comment 8

[Blake Ross]

Reassigning evangelism bugs to [e-mail].

Comment 9

[Bob Clary [:bc] (inactive)]

Arun, I'm giving you all the Linux bugs. If these bugs can be confirmed for
other OS's please (someone) change the Platform/OS to All/All and reassign to
the default Evangelism Component Owner.

Comment 10

[Bob Clary [:bc] (inactive)]

All Evangelism Bugs are now in the Product Tech Evangelism. See bug 86997 for
details.

Comment 11

[Bob Clary [:bc] (inactive)]

Arun, I am taking your Linux bugs minus banks. Hope you don't mind.

Comment 12

[Doron Rosenberg (IBM)]

this seems to work, all 3 urls load pages. Marking fixed, please reopen if i
missed something

Comment 13

[Brant Gurganus]

https://qp.berbee.com/process/ results in 404.

Comment 14

[Boris Zbarsky [:bzbarsky]]

That's not a mozilla problem.  The site just has no page there.  Same thing with
NS4 and IE.

Comment 15

[Brant Gurganus]

Now it says authorization required.  I'll mark verified anyway though.