Closed
Bug 691809
Opened 12 years ago
Closed 11 years ago
Sync server responding to a user's request with HTTP 503
Categories
(Firefox :: Sync, defect)
Tracking
()
RESOLVED
INCOMPLETE
People
(Reporter: zzxc, Unassigned)
References
Details
A user on SUMO (switch95forfun (at) gmail.com) is getting an error when syncing: "Sync encountered an error while connecting: Server incorrectly configured". The latest sync log follows, indicating a 503 from the server. This user is willing to be contacted for more information or to try troubleshooting steps, if needed. (12:36) tom: 1317745106088 Sync.Service INFO Loading Weave 1.10.0 1317745106103 Sync.Engine.Bookmarks DEBUG Engine initialized 1317745106107 Sync.Engine.Forms DEBUG Engine initialized 1317745106110 Sync.Engine.History DEBUG Engine initialized 1317745106112 Sync.Engine.Passwords DEBUG Engine initialized 1317745106113 Sync.Engine.Prefs DEBUG Engine initialized 1317745106113 Sync.Engine.Tabs DEBUG Engine initialized 1317745106114 Sync.Engine.Tabs DEBUG Resetting tabs last sync time 1317745106114 Sync.Service INFO Mozilla/5.0 (Windows NT 5.1; rv:7.0.1) Gecko/20100101 Firefox/7.0.1 1317745106118 Sync.SyncKeyBundle INFO SyncKeyBundle being created for 1317745125458 Sync.Resource DEBUG mesg: GET success 200 https://auth.services.mozilla.com/user/1.0/5eu2hbtqcph3btzyzypug3t5khzeneif 1317745125458 Sync.Resource DEBUG GET success 200 https://auth.services.mozilla.com/user/1.0/5eu2hbtqcph3btzyzypug3t5khzeneif 1317745195922 Sync.Resource DEBUG PUT Length: 279 1317745196385 Sync.Resource DEBUG mesg: PUT success 200 https://auth.services.mozilla.com/user/1.0/5eu2hbtqcph3btzyzypug3t5khzeneif 1317745196385 Sync.Resource DEBUG PUT success 200 https://auth.services.mozilla.com/user/1.0/5eu2hbtqcph3btzyzypug3t5khzeneif 1317745196385 Sync.Service INFO Account created: 5eu2hbtqcph3btzyzypug3t5khzeneif 1317745204173 Sync.Service INFO Starting sync at 2011-10-04 09:20:04 1317745204173 Sync.Service DEBUG In sync: should login. 1317745204174 Sync.Service INFO Logging in user 5eu2hbtqcph3btzyzypug3t5khzeneif 1317745204174 Sync.Service DEBUG Finding cluster for user 5eu2hbtqcph3btzyzypug3t5khzeneif 1317745204354 Sync.Resource DEBUG mesg: GET success 200 https://auth.services.mozilla.com/user/1.0/5eu2hbtqcph3btzyzypug3t5khzeneif/node/weave 1317745204354 Sync.Resource DEBUG GET success 200 https://auth.services.mozilla.com/user/1.0/5eu2hbtqcph3btzyzypug3t5khzeneif/node/weave 1317745204354 Sync.Service DEBUG Cluster value = https://phx-sync591.services.mozilla.com/ 1317745204354 Sync.Service DEBUG Setting cluster to https://phx-sync591.services.mozilla.com/ 1317745204354 Sync.Service DEBUG Caching URLs under storage user base: https://phx-sync591.services.mozilla.com/1.1/5eu2hbtqcph3btzyzypug3t5khzeneif/ 1317745205331 Sync.Resource DEBUG mesg: GET fail 503 https://phx-sync591.services.mozilla.com/1.1/5eu2hbtqcph3btzyzypug3t5khzeneif/info/collections 1317745205331 Sync.Resource DEBUG GET fail 503 https://phx-sync591.services.mozilla.com/1.1/5eu2hbtqcph3btzyzypug3t5khzeneif/info/collections 1317745205340 Sync.SyncScheduler DEBUG Clearing sync triggers.
Comment 1•12 years ago
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Thanks for this, Matthew. This is part of a broader service-impacting issue; there's nothing in particular that we need from this user right now. I'll let you know if that changes!
Updated•11 years ago
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Status: NEW → RESOLVED
Closed: 11 years ago
Resolution: --- → INCOMPLETE
Assignee | ||
Updated•5 years ago
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Component: Firefox Sync: Backend → Sync
Product: Cloud Services → Firefox
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Description
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