691916 - Android Tegra purple: Configure Device exception with Remote Device Error: current resolution X:1366 Y:768 does not match what was set X:1680 Y:1050

Status: RESOLVED WORKSFORME

(Release Engineering :: General, defect, P3)

Description

[Matt Brubeck (:mbrubeck)]

https://tbpl.mozilla.org/php/getParsedLog.php?id=6675142&tree=Mozilla-Beta
Android Tegra 250 mozilla-beta opt test mochitest-2 on 2011-10-04 12:28:03 PDT for push 0e269b0cf409

builder: mozilla-beta_tegra_android_test-crashtest
slave: tegra-019
starttime: 1317756360.94
results: exception (4)
buildid: 20111004103832
builduid: 3e417fe4f68243b2affd0dc898160dcf
revision: 0e269b0cf409b3e4c30d035305b2a8cfee65d900

========= Started Configure Device exception (results: 4, elapsed: 3 mins, 43 secs) ==========
python /builds/sut_tools/config.py 10.250.49.6 crashtest
 in dir /builds/tegra-019/test/. (timeout 1200 secs)
 watching logfiles {}
 argv: ['python', '/builds/sut_tools/config.py', '10.250.49.6', 'crashtest']
 environment:
  PATH=/opt/local/bin:/opt/local/sbin:/opt/local/Library/Frameworks/Python.framework/Versions/2.6/bin:/usr/bin:/bin:/usr/sbin:/sbin:/usr/local/bin:/usr/X11/bin
  PWD=/builds/tegra-019/test
  SUT_IP=10.250.49.6
  SUT_NAME=tegra-019
  __CF_USER_TEXT_ENCODING=0x1F6:0:0
 closing stdin
 using PTY: False
connecting to: 10.250.49.6
reconnecting socket
devroot /mnt/sdcard/tests
results: {'screen': ['X:1024 Y:768']}
current resolution X:1024 Y:768
/builds/tegra-019/test/../proxy.flg
results: {'os': ['harmony-eng 2.2 FRF91 20101105.183900 test-keys']}
results: {'screen': ['X:1024 Y:768']}
INFO: we have a current resolution of 1024, 768
INFO: adjusting screen resolution to 1680, 1050 and rebooting
DEBUG: gCallbackData is:  on port: 50019
Creating server with 10.250.48.200:50019
Calling disconnect on callback server
. Got data back from agent: System rebooted
Shutting down server now
System rebooted
Waiting for tegra to come back...
Try 1
reconnecting socket
devroot /mnt/sdcard/tests
results: {'screen': ['X:1366 Y:768']}
current resolution X:1366 Y:768
/builds/tegra-019/test/../error.flg
Remote Device Error: current resolution X:1366 Y:768 does not match what was set X:1680 Y:1050
process killed by signal 15
program finished with exit code -1
elapsedTime=223.043520
======== Finished Configure Device exception (results: 4, elapsed: 3 mins, 43 secs) ========

Comment 1

[Phil Ringnalda (:philor)]

Wrong log link? That one looks like a bug 689839, and doesn't seem to have a "remote device error" anywhere in it.

FWIW, I talk about a similiar log (to the paste, not the link) with bear the other day, and his take on it was that the resolution, which it will reboot and try to reset multiple times, wasn't the problem, the problem was that just another "Tegra went away, here, have a 'process killed by signal 15' with a pancake on its head instead" happened to occur right after that resolution thing, which looks like a problem and looks related even if it's not.

Comment 2

[Phil Ringnalda (:philor)]

Or more accurately, it's just the normal noises in here unless it's a Tegra over 94 (so it might be a new one that's broken) or the same Tegra doing it over and over (so it might be an old one that's broken).

Comment 3

[Matt Brubeck (:mbrubeck)]

(In reply to Phil Ringnalda (:philor) from comment #1)
> Wrong log link? That one looks like a bug 689839, and doesn't seem to have a
> "remote device error" anywhere in it.

Good catch.  The correct link is 
https://tbpl.mozilla.org/php/getParsedLog.php?id=6674299&tree=Mozilla-Beta

Comment 4

[Phil Ringnalda (:philor)]

https://tbpl.mozilla.org/php/getParsedLog.php?id=6741885&tree=Mozilla-Aurora
Android Tegra 250 mozilla-aurora opt test jsreftest-2 on 2011-10-08 01:09:51 PDT for push a929601e7a9e

builder: mozilla-aurora_tegra_android_test-jsreftest-2
slave: tegra-110
starttime: 1318061391.33
results: exception (4)
buildid: 20111008000158
builduid: 6a49f8d857a64f199efa601de6761f85
revision: a929601e7a9e873d5afe95090c1688cf323e9cbf

connecting to: 10.250.49.98
reconnecting socket
devroot /mnt/sdcard/tests
results: {'screen': ['X:1024 Y:768']}
current resolution X:1024 Y:768
/builds/tegra-110/test/../proxy.flg
results: {'os': ['harmony-eng 2.2 FRF91 20101105.183900 test-keys']}
results: {'screen': ['X:1024 Y:768']}
INFO: we have a current resolution of 1024, 768
INFO: adjusting screen resolution to 1680, 1050 and rebooting
DEBUG: gCallbackData is:  on port: 50110
Creating server with 10.250.48.213:50110
Calling disconnect on callback server
. Got data back from agent: System rebooted
Shutting down server now
System rebooted
Waiting for tegra to come back...
Try 1
reconnecting socket
devroot /mnt/sdcard/tests
results: {'screen': ['X:1366 Y:768']}
current resolution X:1366 Y:768
/builds/tegra-110/test/../error.flg
Remote Device Error: current resolution X:1366 Y:768 does not match what was set X:1680 Y:1050
program finished with exit code 1
elapsedTime=240.954953

Rather suspiciously lacks any sort of indication of the Tegra going away.

Comment 5

[Justin Wood (:Callek)]

We're verifying the resolution now before we do the work, so this is no longer happening in production