Closed Bug 692089 Opened 13 years ago Closed 2 years ago

www.graber-rastreamento.com Your browser does not support vector rendering. Currently supported renderers are: SVG VML

Categories

(Firefox :: General, defect)

7 Branch
x86_64
Windows 7
defect
Not set
normal

Tracking

()

RESOLVED INCOMPLETE

People

(Reporter: giuseppe.sc, Unassigned)

References

()

Details

Attachments

(1 file)

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:7.0.1) Gecko/20100101 Firefox/7.0.1
Build ID: 20110928134238

Steps to reproduce:

I'm trying to trace my vehicles at www.graber-rastreamento.com/ 


Actual results:

The map is not showing up, and the following message is poping up:
Your browser does not support vector rendering. Currently supported renderers are:
SVG
VML


Expected results:

The map with the vehicles location should appear
Please post steps to reproduce. What i have to do to get the error message ?
Do you already contacted the site owner ?
you need to log in on the site
its a paid service for personel vehicles tracing.
I haven't contacted the site owner yet.
The problem started when I updated from Firefox 6 to 7
> I haven't contacted the site owner yet.
You should do that and refer to this bug.

> The problem started when I updated from Firefox 6 to 7
There were no big changes in SVG support. Bad browser sniffing?
I've just contacted the site owner
I've just contacted the site owner
(In reply to j.j. from comment #3)
> > I haven't contacted the site owner yet.
> You should do that and refer to this bug.
> 
> > The problem started when I updated from Firefox 6 to 7
> There were no big changes in SVG support. Bad browser sniffing?

Sorry, what's a bad browser sniffing, how should I know if is that the problem?
> what's a bad browser sniffing
just a very vague assumption 
http://en.wikipedia.org/wiki/Browser_sniffing
(If the browser sniffing code doesn't know about Firefox 7 it might detect it as unsupportet)

> how should I know if is that the problem?
You could the "User Agent Switcher" addon and change the UA string to fake Firefox 6
   https://addons.mozilla.org/de/firefox/addon/user-agent-switcher/
Firefox 6 UA string is
   Mozilla/5.0 (Windows NT 6.1; rv:6.0) Gecko/20100101 Firefox/6
But that's probably not worth doing at this point.

More important is verifying this bug on other computers.
(In reply to j.j. from comment #7)
> > what's a bad browser sniffing
> just a very vague assumption 
> http://en.wikipedia.org/wiki/Browser_sniffing
> (If the browser sniffing code doesn't know about Firefox 7 it might detect
> it as unsupportet)
> 
> > how should I know if is that the problem?
> You could the "User Agent Switcher" addon and change the UA string to fake
> Firefox 6
>    https://addons.mozilla.org/de/firefox/addon/user-agent-switcher/
> Firefox 6 UA string is
>    Mozilla/5.0 (Windows NT 6.1; rv:6.0) Gecko/20100101 Firefox/6
> But that's probably not worth doing at this point.
> 
> More important is verifying this bug on other computers.

I've already tested in 4 PC's with firefox 7
See also bug 692506
Once bug 692506's fix makes it into mozilla-central, it'd be great if Giuseppe could test the nightly builds before/after that checkin, to see if that patch fixes this bug.

Giuseppe, once that happens (probably tomorrow or the next day), we can provide you with links to those nightly builds to try out, if you'd be willing to give that a shot.
Bug 692506 landed on Beta 8, probably more convenient to test with that.
Daniel, when is the next Beta release with that including? (Where can I track Beta releases?)
(In reply to j.j. from comment #11)
> Bug 692506 landed on Beta 8, probably more convenient to test with that.

Good point.

> Daniel, when is the next Beta release with that including?

I'm told in irc.mozilla.org #planning that the next beta-channel rebuild/update will likely be sometime on this coming Monday (PDT).  Builds should be appearing at:
  http://ftp.mozilla.org/pub/mozilla.org/firefox/nightly/8.0b3-candidates/
(currently "Not Found"; will be populated when builds are generated)

Giuseppe, if you're open to trying a beta Firefox build, it'd be great if you could download a Firefox installer from the link above on Monday night or Tuesday morning and give it a spin to see if this is fixed.

> (Where can I track Beta releases?)

(AFAIK, there's no page that tracks individual beta builds - they're sort of planned on-the-fly -- but you can always ask in #planning, as the people who know these things tend to hang out there. At a higher level, https://wiki.mozilla.org/Releases the schedule for release-train-switchovers.)
Giuseppe, please test again with Firefox 7 just to confirm that the page isn't fixed meanwhile.

If the page isn't fixed, please download Firefox 8 beta and test with that:
http://www.mozilla.org/firefox/channel/
http://www.mozilla.org/en/firefox/channel/

Bug 692506 is fixed in Beta and might or might not have impact here.
Thanks!
Attached image Print Screen of the Bug
Print Screen of the bug moment, when the vector map should show up, the error message pops up
(In reply to j.j. from comment #13)
> Giuseppe, please test again with Firefox 7 just to confirm that the page
> isn't fixed meanwhile.

I've just tested again, and the bug isn't fixed yet. I've just attached a print screen of the bug.
 
> If the page isn't fixed, please download Firefox 8 beta and test with that:
> http://www.mozilla.org/firefox/channel/
> http://www.mozilla.org/en/firefox/channel/
> 
> Bug 692506 is fixed in Beta and might or might not have impact here.
> Thanks!

I'll download Firefox 8 beta as soon as I can and test again!
Thank you guys!
Anyone has seen the print of the bug?
>Anyone has seen the print of the bug?

yes but that is just a JS alert that the page generated for unknown reasons.
The question is why is it showing that alert ?
Did you test with FF8 ?
The URL on this bug doesn't work anymore. Is there an alternate link?
The url still working, but you will need a login and password to reach de buggin page.
If you guys want, I can give my Login and password for you test.
I'm using FF8, and this bug did not happens in other machines with FF7 or olders.
Sorry, it happens in FF7 and FF8, it doesn't happen in FF6 or older!!!
It happens with 11.0 too when i'm trying to open graber's website.
Fedora 16 Linux x86_64.

It works in Chrome, at same laptop.
Tks.
(In reply to rflribeirojr from comment #21)
> It happens with 11.0 too when i'm trying to open graber's website.
> Fedora 16 Linux x86_64.

Please contact the webmaster of www.graber-rastreamento.com and refer to this bug, thanks!
Summary: Your browser does not support vector rendering. Currently supported renderers are: SVG VML → www.graber-rastreamento.com Your browser does not support vector rendering. Currently supported renderers are: SVG VML

Site no longer accessible

Status: UNCONFIRMED → RESOLVED
Closed: 2 years ago
Resolution: --- → INCOMPLETE
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