692165 - Drop down menus disappear in version 7.0.1

Status: RESOLVED WORKSFORME

(Firefox :: Menus, defect)

Description

[jhallford]

Attachment: Ver701Bug.mp4

User Agent: Mozilla/5.0 (Windows NT 6.1; rv:7.0.1) Gecko/20100101 Firefox/7.0.1
Build ID: 20110928134238

Steps to reproduce:

Pressed ALT to display the menu bar. Clicked any menu item such as HELP.


Actual results:

The menu appears for a very brief moment and either totally disappears or "vaporizes" leaving just an outline of the drop down box. If I move the mouse to another menu bar item the problem goes away, and then I can move the pointer back to the desired menu bar item.


Expected results:

Clicking on the menu bar item should result in a fully displayed drop down menu.

FYI, I am experiencing similar issues with right clicking of bookmarks though the behavior is not consistent.

Comment 1

[Tim (fmdeveloper)]

Does the issue still occur if you start Firefox in Safe Mode? http://support.mozilla.com/en-US/kb/Safe+Mode

Please post the graphics section from about:support

Comment 2

[jhallford]

The issue does go away when starting in Safe Mode. Interestingly, I restarted the browser twice after the Safe Mode test, and the issue is no longer occurring. It appears to have vanished. When I started in Safe Mode, I did not make any of the disabled items permanent, so I assume all add-ons were re-enabled upon the restart of the browser. Oh well. Life of technology.

Comment 3

[Tim (fmdeveloper)]

I'll close this for now, but if it comes back (and you can reproduce in Safe Mode) feel free to post back and we can re-open