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Better error handling during setup when Sync server unavailable



Cloud Services
Firefox Sync: UI
6 years ago
5 years ago


(Reporter: gps, Unassigned)


Firefox Tracking Flags

(Not tracked)


(Whiteboard: [closeme-sync.next][sync:setup])



6 years ago
A user in IRC pointed us to a very user-unfriendly experience in the setup flow.

During Sync setup, the user clicked the "I have lost my other device" link. The server apparently responded with a 503 and displayed the error message "Server incorrectly configured." A screenshot is at http://i51.tinypic.com/2zjdnw5.jpg.

We should be more intelligent about error handling and display a more helpful error message. At least in the case of "the server is up but not working at the moment," we should probably have a message to try again later or something.
OS: Mac OS X → All
Hardware: x86 → All
Whiteboard: [closeme-sync.next][sync:setup]
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