692538 - "Unknown Error" Sync encountered an error after "Firefox 7" upgrade

Status: RESOLVED WORKSFORME

(Cloud Services :: General, defect)

Description

[:Gijs (he/him)]

Attachment: Sync log

(I would have duped this to bug 690348, but your instructions explicitly specify to file a new bug, so I did...)

STR:
0) Open Firefox.

ER:
My stuff is synced

AR:
"Sync encountered an error during sign in: Unknown error. Try again."
(translation from Dutch may be inaccurate. Original message:
Sync ondervond een fout tijdens het aanmelden: Onbekende fout. Probeer het opnieuw.


I'll attach my last sync log.

Comment 1

[Philipp von Weitershausen [:philikon]]

Thanks for your report! Our server infrastructure is experiencing load problems currently. Our Ops team is on the case. Thanks for your patience!

Comment 2

[:Gijs (he/him)]

Thanks for the prompt response! I'll stick it out. Might be good to make bug 690348 block that one as well - although without a log, it's obviously hard to tell what the problem really is...

Comment 3

[:Gijs (he/him)]

This has been working for months now, so resolving...