692679 - account wizard stalls

Status: RESOLVED INCOMPLETE

(Thunderbird :: Account Manager, defect)

Description

[Jacob]

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.7; rv:7.0.1) Gecko/20100101 Firefox/7.0.1
Build ID: 20110928134238

Steps to reproduce:

Installed Thunderbird 7 and opened the application. Was prompted to create a new account. Entered name, email address, and password. Clicked next and was forwarded to a second screen that had the info from the first, and got an error message saying Thunderbird failed to "failed to find the settings". Tried setting the Incoming & Outgoing settings manually.

Note: I installed Thunderbird 3.1.15 and set up an account, then re-installed Thunderbird 7, and it remembered my account. Still very annoying though.


Actual results:

The "create account" button never un-greyed out


Expected results:

The "create account" button should have been available/clickable

Comment 1

[Ludovic Hirlimann [:Usul]]

Were you online when you tried to configure Thunderbird ?

Do you still have the issue ? (if so can you look into Tool-> Error console and copy the errors that you'll find there)

Comment 2

[Wayne Mery (:wsmwk)]

Jacob

(In reply to Ludovic Hirlimann [:Usul] from comment #1)
> Were you online when you tried to configure Thunderbird ?
> 
> Do you still have the issue ? (if so can you look into Tool-> Error console
> and copy the errors that you'll find there)

Comment 3

[Jacob]

Hello,

I no-longer use Thunderbird, so I don't know if this issue still exists.

Comment 4

[Phoenix]

Resolved per whiteboard