Issues with unsubscribe from email notifications

RESOLVED FIXED in 6.3.0

Status

RESOLVED FIXED
7 years ago
3 years ago

People

(Reporter: krupa.mozbugs, Assigned: gkoberger)

Tracking

unspecified
6.3.0

Details

(Reporter)

Description

7 years ago
1) It looks like we offer people the option to unsubscribe from individual add-on emails, which they can't actually unsubscribe from.

2) editor related emails are likely to be forwarded/replied to, which I think means anyone might be able to opt someone else out of certain emails.
(Assignee)

Comment 1

7 years ago
1) https://github.com/mozilla/zamboni/commit/b7171080cae0113aaf70a97cb88af82d2f391698

2) I prefer to optimize for the majority. I don't like the idea of making hundreds of people log in to prevent the one or two people who might click an unsubscribe link in a forwarded email. So, I made it so that it prints out the email address being subscribed so that a user who does it by accident will realize they're unsubscribing someone else. (No security issues; the user would already be able to see the original email from the email headers, etc.)

https://github.com/mozilla/zamboni/commit/80b7089

That being said, I just made those numbers up. I'd be happy to implement some sort of A/B testing. We could send out a confirmation email ("You unsubscribed from ..."), and see how many people undo it. If a significant number of people undo it, we know we have an issue where people are unsubscribing when they don't mean to.
Status: NEW → RESOLVED
Last Resolved: 7 years ago
Resolution: --- → FIXED
Product: addons.mozilla.org → addons.mozilla.org Graveyard
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