"Bug 69955 posted Email sent to: firstname.lastname@example.org, email@example.com, firstname.lastname@example.org, email@example.com, firstname.lastname@example.org Excluding: email@example.com (change your preferences if you wish not to be excluded)" I wish to get email copies of my bugs. It reports that it's excluding me, and that I can change this in my preferences. Well, it IS excluding me, it isn't sending me an email copy of my bugs report. I have to write myself a separate email elsewhere, so I can remember the bug numbers. Second, I clicked the link for "change your preferences", and it has no "Stop excluding me from email" setting. The first setting it had was the closest to that (I can't go back and get to that link or the **** browser will erase all this text I'm typing to you, so this is from memory). But that setting was already set, by default, to appear to not exclude me. What I think should be done: * If the user asks to be cc'd, SEND THEM EMAIL when the bug is first filed! CC them on the message that goes to the maintainers... * Don't tell people they can click a link to Change their Preferences about something that there is no actual preference to change. Either change the wording where the link is (to describe the actual preference setting that you need to alter) or change the wording in the preferences page to make it clear how to get it to stop excluding you from email. Thanks... John Gilmore PS: Oho! I tried defeating this Exclusion stuff by entering a second email address that works for me (firstname.lastname@example.org) into the "Cc" field. Committing now tells me that this "CC" field is an invalid email address -- which is a lie -- because that email address hasn't registered with Bugzilla. Come on! It should be possible to CC anybody in the **** world on a **** bug report, there is no need to get them to come and register at Bugzilla. This is getting as bad as all the *%*&%&$& commercial "register so we can track you and sell your info" sites. The email system knows how to get email to any address, you don't need to assign them a password and a database entry for them to receive *^&^&$% email.
There is a preference to change what e-mail you get. It's on the e-mail settings page and the options are: All qualifying bug except those which I change <- The one you have Only those bugs which are listed on the CC line All qualifying bugs <- The one you want These setting have been reworked for the soon-to-be-realeased version 2.12. I don't remember off the top of my head what the new defaults are, but it is more obvious if you're being excluded from changes you make (a checkbox near the top of the page). As for CC'ing ppl w/out bugzilla accounts, it seems like i remember seeing that one discussed and decided against (too high of a SPAM factor and too much schema rework).
FYI, see bug 17464 (which is already fixed and checked in) for the email notification preferences. They've been completely redesigned and the preference is much more obvious now. Bugzilla.mozilla.org will be using the new email preferences system the next time they update to the tip.
moving to Bugzilla product reassign to default owner/qa for INVALID/WONTFIX/WORKSFORME/DUPLICATE
Hello friends, Please help me i have one doubt related to Bugzilla.if i added user in cc list (It showing excluding ) but i am not getting any mail ..so please help me ASAP
shrasti: Please ask on http://www.bugzilla.org/support/ instead. Bugzilla is the wrong place.