Closed Bug 699847 Opened 14 years ago Closed 14 years ago

Intranet forum login is confusing

Categories

(Infrastructure & Operations Graveyard :: WebOps: Other, task)

Product:
Infrastructure & Operations Graveyard
Component:
WebOps: Other
Platform:
All
Other
Type:
task
Priority:
Not set
Severity:
minor

Tracking

(Not tracked)

Status:
RESOLVED FIXED

People

(Reporter: rillian, Assigned: oremj)

Details

I made an account today on the Intranet Forum, but it won't let me log in: You have specified an incorrect username. Please check your username and try again. I was able to reset my password, but am still unable to log in.
The solution turns out to be that you should use your LDAP credentials, not whatever password you registered with.
Status: NEW → RESOLVED
Closed: 14 years ago
Resolution: --- → WORKSFORME
So I'm now informed. I've updated the wiki. However, if we're really using an ldap plugin for authentication, the login page should say so. This is really confusing, and if two of us made the same mistake, it will surely happen to others. Recommend a line be added about users with LDAP credentials should use them to log in. In fact it did occur to me to try that, but typing my LDAP credentials in to a generic account form didn't seem like a good idea.
Status: RESOLVED → REOPENED
Resolution: WORKSFORME → ---
Summary: Unable to log into the intranet forum → Intranet forum login is confusing
Assignee: server-ops → oremj
Added a message about using ldap username and password. https://intranet.mozilla.org/forum/ucp.php?mode=login
Status: REOPENED → RESOLVED
Closed: 14 years ago → 14 years ago
Resolution: --- → FIXED
That should help. Thanks!
Component: Server Operations: Web Operations → WebOps: Other
Product: mozilla.org → Infrastructure & Operations
Product: Infrastructure & Operations → Infrastructure & Operations Graveyard
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