700358 - Sync encountered an error while connecting: Failed to connect to the server.

Status: RESOLVED WORKSFORME

(Firefox :: Sync, defect)

Description

[Tom Scott]

Attachment: 1320445082212.log

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:7.0.1) Gecko/20100101 Firefox/7.0.1
Build ID: 20110928134238

Steps to reproduce:

Opened Firefox at work and saw this. I use 7.0.1 at work and 8.0 beta at home. I use the Mozilla-provided Firefox Sync server, not a private one.


Actual results:

This bar is constantly at the bottom of my screen. It fails to sync and constantly displays down there every time I do something that would have been synced, like switch tabs.


Expected results:

Should have synced unobtrusively and properly with the Mozilla-provided Sync server.

Comment 1

[Tom Scott]

note that my log is from 11/4/2011, i followed the instructions at https://philikon.wordpress.com/2011/06/13/how-to-file-a-good-sync-bug/ but couldn't get any later logs. this started happening on 11/7/2011

Comment 2

[Richard Newman [:rnewman]]

Tom, that log is pretty much empty. Is that all you see in about:sync-log?

Have you tried restarting Firefox?

What does it say in the bar?

Comment 3

[Tom Scott]

Hey sorry about the long wait. A restart fixed it.