Sync encountered an error while connecting: Failed to connect to the server.

RESOLVED WORKSFORME

Status

()

RESOLVED WORKSFORME
7 years ago
2 months ago

People

(Reporter: tubbo, Unassigned)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: [closeme 2011-11-30])

Attachments

(1 attachment)

(Reporter)

Description

7 years ago
Created attachment 572517 [details]
1320445082212.log

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:7.0.1) Gecko/20100101 Firefox/7.0.1
Build ID: 20110928134238

Steps to reproduce:

Opened Firefox at work and saw this. I use 7.0.1 at work and 8.0 beta at home. I use the Mozilla-provided Firefox Sync server, not a private one.


Actual results:

This bar is constantly at the bottom of my screen. It fails to sync and constantly displays down there every time I do something that would have been synced, like switch tabs.


Expected results:

Should have synced unobtrusively and properly with the Mozilla-provided Sync server.
(Reporter)

Comment 1

7 years ago
note that my log is from 11/4/2011, i followed the instructions at https://philikon.wordpress.com/2011/06/13/how-to-file-a-good-sync-bug/ but couldn't get any later logs. this started happening on 11/7/2011
Component: General → Firefox Sync: Backend
Product: Firefox → Mozilla Services
QA Contact: general → sync-backend
Version: 7 Branch → unspecified
Tom, that log is pretty much empty. Is that all you see in about:sync-log?

Have you tried restarting Firefox?

What does it say in the bar?

Updated

7 years ago
Whiteboard: [closeme 2011-11-30]
(Reporter)

Comment 3

7 years ago
Hey sorry about the long wait. A restart fixed it.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 7 years ago
Resolution: --- → WORKSFORME
(Assignee)

Updated

2 months ago
Component: Firefox Sync: Backend → Sync
Product: Cloud Services → Firefox
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