User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:8.0) Gecko/20100101 Firefox/8.0 Build ID: 20111104165243 Steps to reproduce: Start firefox with hardware acceleration enabled. The same bahaviour is observed regardless of whether or not all extensions and plugins are enabled or disabled. Actual results: Firefox crashes before the browser is displayed. Expected results: Firefox should start normally.
Severity: normal → critical
Crash Signature: D3DXVector<void*>::Clear
Component: General → Graphics
Keywords: crash, crashreportid
Product: Firefox → Core
QA Contact: general → thebes
Summary: Crash on startup only with hardware acceleration enabled → Crash on startup only with hardware acceleration enabled [@ D3DXVector<void*>::Clear ]
Frame Module Signature [Expand] Source 0 d3d10_1.dll D3DXVector<void*>::Clear 1 d3d10_1.dll _stricmp 2 d3d10_1.dll D3D10Effects::CEffectLoader::GrabShaderData 3 ntdll.dll RtlFreeHeap 4 gdi32.dll gdi32.dll@0x14ddf 5 gdi32.dll DeleteDC 6 d2d1.dll D2DFactory::ReloadSystemMetrics 7 d2d1.dll LockedLink<CCriticalSection*>::insert 8 d2d1.dll _ftol2_sse 9 msvcrt.dll malloc 10 d3d10_1.dll CreateEffectFromCompiledBuffer 11 xul.dll cairo_d2d_create_device_from_d3d10device gfx/cairo/cairo/src/cairo-d2d-surface.cpp:220 12 dxgi.dll CLayeredObject<CD3D10Device>::Release 13 ntdll.dll WinSqmSetIfMaxDWORD 14 ntdll.dll RtlpFreeHeap 15 ntdll.dll RtlpCoalesceFreeBlocks
This is apparently on the first creation of a D3D context- app notes are "AdapterVendorID: 1002, AdapterDeviceID: 9442, AdapterDriverVersion: 8.892.0.0 D2D? " which means that the crash happened while trying D2D.
Crash Signature: D3DXVector<void*>::Clear → [@ D3DXVector<void*>::Clear ]
Mark, do you have dual 4800s, or a single card?
I have a single Radeon 4850 card, and have seen this problem with several different video driver versions, including the latest drivers.
Crash Signature: [@ D3DXVector<void*>::Clear ] → [@ D3DXVector<void*>::Clear]
Crash Signature: [@ D3DXVector<void*>::Clear] → [@ D3DXVector<void*>::Clear()]
We only have 1 of these crashes so far. Is this just a HW driver issue?
Mark reports not crashing with Firefox 22, but different hardware, so can't say whether this problem is gone. Examining some random 2 week periods of the past year I can't find this signature in any version. Nor can I find a similar stack in a variety of other signatures - for example https://crash-stats-php.mozilla.org/query/query?product=Firefox&version=ALL%3AALL&range_value=2&range_unit=weeks&date=2%2F10%2F2013+02%3A01%3A19&query_search=signature&query_type=contains&query=D3DXVecto&reason=&build_id=&process_type=any&hang_type=any&do_query=1 - but they are all startup crashes FWIW. (In reply to Sheila Mooney from comment #6) > We only have 1 of these crashes so far. Is this just a HW driver issue? was your question for Joe?
WFM per reporter
Status: UNCONFIRMED → RESOLVED
Last Resolved: 5 years ago
Resolution: --- → WORKSFORME
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