Closed
Bug 700424
Opened 13 years ago
Closed 11 years ago
Crash on startup only with hardware acceleration enabled [@ D3DXVector<void*>::Clear ]
Categories
(Core :: Graphics, defect)
Tracking
()
RESOLVED
WORKSFORME
People
(Reporter: mark_s_lewis, Unassigned)
Details
(Keywords: crash, Whiteboard: [startupcrash][WFM?])
Crash Data
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:8.0) Gecko/20100101 Firefox/8.0
Build ID: 20111104165243
Steps to reproduce:
Start firefox with hardware acceleration enabled. The same bahaviour is observed regardless of whether or not all extensions and plugins are enabled or disabled.
Actual results:
Firefox crashes before the browser is displayed.
Expected results:
Firefox should start normally.
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Reporter | |
Comment 1•13 years ago
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Updated•13 years ago
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Severity: normal → critical
Crash Signature: D3DXVector<void*>::Clear
Component: General → Graphics
Keywords: crash,
crashreportid
Product: Firefox → Core
QA Contact: general → thebes
Summary: Crash on startup only with hardware acceleration enabled → Crash on startup only with hardware acceleration enabled [@ D3DXVector<void*>::Clear ]
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Comment 2•13 years ago
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Frame Module Signature [Expand] Source
0 d3d10_1.dll D3DXVector<void*>::Clear
1 d3d10_1.dll _stricmp
2 d3d10_1.dll D3D10Effects::CEffectLoader::GrabShaderData
3 ntdll.dll RtlFreeHeap
4 gdi32.dll gdi32.dll@0x14ddf
5 gdi32.dll DeleteDC
6 d2d1.dll D2DFactory::ReloadSystemMetrics
7 d2d1.dll LockedLink<CCriticalSection*>::insert
8 d2d1.dll _ftol2_sse
9 msvcrt.dll malloc
10 d3d10_1.dll CreateEffectFromCompiledBuffer
11 xul.dll cairo_d2d_create_device_from_d3d10device gfx/cairo/cairo/src/cairo-d2d-surface.cpp:220
12 dxgi.dll CLayeredObject<CD3D10Device>::Release
13 ntdll.dll WinSqmSetIfMaxDWORD
14 ntdll.dll RtlpFreeHeap
15 ntdll.dll RtlpCoalesceFreeBlocks
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Comment 3•13 years ago
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This is apparently on the first creation of a D3D context- app notes are "AdapterVendorID: 1002, AdapterDeviceID: 9442, AdapterDriverVersion: 8.892.0.0
D2D? "
which means that the crash happened while trying D2D.
Crash Signature: D3DXVector<void*>::Clear → [@ D3DXVector<void*>::Clear ]
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Comment 4•13 years ago
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Mark, do you have dual 4800s, or a single card?
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Reporter | |
Comment 5•13 years ago
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I have a single Radeon 4850 card, and have seen this problem with several different video driver versions, including the latest drivers.
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Updated•13 years ago
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Crash Signature: [@ D3DXVector<void*>::Clear ] → [@ D3DXVector<void*>::Clear]
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Updated•13 years ago
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Crash Signature: [@ D3DXVector<void*>::Clear] → [@ D3DXVector<void*>::Clear()]
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Comment 6•13 years ago
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We only have 1 of these crashes so far. Is this just a HW driver issue?
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Comment 7•12 years ago
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Mark reports not crashing with Firefox 22, but different hardware, so can't say whether this problem is gone.
Examining some random 2 week periods of the past year I can't find this signature in any version. Nor can I find a similar stack in a variety of other signatures - for example https://crash-stats-php.mozilla.org/query/query?product=Firefox&version=ALL%3AALL&range_value=2&range_unit=weeks&date=2%2F10%2F2013+02%3A01%3A19&query_search=signature&query_type=contains&query=D3DXVecto&reason=&build_id=&process_type=any&hang_type=any&do_query=1 - but they are all startup crashes FWIW.
(In reply to Sheila Mooney from comment #6)
> We only have 1 of these crashes so far. Is this just a HW driver issue?
was your question for Joe?
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Comment 8•11 years ago
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WFM per reporter
Status: UNCONFIRMED → RESOLVED
Closed: 11 years ago
Flags: needinfo?(smooney)
Resolution: --- → WORKSFORME
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Description
•