just updated to 3.6.24 for MAC OS 10.5.8 and now gmail messages will not display.

RESOLVED INCOMPLETE

Status

()

Firefox
Installer
RESOLVED INCOMPLETE
7 years ago
a year ago

People

(Reporter: ellen robey, Unassigned)

Tracking

3.6 Branch
PowerPC
Mac OS X
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: [closeme 2013-01-10])

(Reporter)

Description

7 years ago
User Agent: Mozilla/5.0 (Macintosh; U; PPC Mac OS X 10.5; en-US; rv:1.9.2.24) Gecko/20111103 Firefox/3.6.24
Build ID: 20111103063747

Steps to reproduce:

I installed the latest version of Firefox for my system: 3.6.24. The Installer seems to have removed my Java plug-ins. The installer presented a list with Java unchecked, and I entered through without realising it was a problem. Result-no Java plug-ins. MAC software updater does not indicate Java absent or out of date. 


Actual results:

Now gmail loads,but messages will not display. Only the subject line displays. In order to view messages, I must open them in a print window. When I attempt to reply, the Rich Text editor will not load. Composing an email, the Rich Text editor loads just fine. 


Expected results:

Need to re-install Java plug-ins. Cannot update the Java plug-in from the Firefox website. Any idea how to fix this issue? I am sure this is a plug-in issue as gmail works fine in Opera and Safari. I cannot update to any other version of Firefox as my machine is too old: a zombie basically.

Comment 1

5 years ago
ellen, have you seen this issue since?
Flags: needinfo?(erobey)
Whiteboard: [closeme 2013-01-10]

Updated

5 years ago
Status: UNCONFIRMED → RESOLVED
Last Resolved: 5 years ago
Resolution: --- → INCOMPLETE

Updated

a year ago
Flags: needinfo?(erobey)
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