702321 - Backend query for Roboform

Status: RESOLVED FIXED

(Socorro :: General, task, P1)

Description

[Marcia Knous [:marcia]]

Roboform released a new version - 3.6.3. Bug 699134 is requesting a blocklist. Since the new version has been released I just want to make sure that no users are crashing using that version before we do the blocklist.  The two dlls in question are:

rf-firefox.dll 7.6.3.0
roboform.dll   7.6.3.0

Bug 691271 has the crash signatures that are associated with this crash.

Also is there a way to grep for the most common version of these two dlls that are causing crashes across all Firefox versions?

Comment 1

[Laura Thomson :laura]

I don't know about grep but we should be able to get that data.  Over to Metrics.

Comment 2

[Xavier Stevens [:xstevens]]

I don't see any version 7.6.3.0 in the time period of November 9th-14th. Here are the results (module_name,version,pdb,count):

rf-firefox.dll	7.5.5.0	rf-firefox.pdb	6284
rf-firefox.dll	7.5.2.0	rf-firefox.pdb	2439
rf-firefox.dll	7.5.3.0	rf-firefox.pdb	2306
rf-firefox.dll	7.5.4.0	rf-firefox.pdb	1389
rf-firefox.dll	7.5.1.0	rf-firefox.pdb	1263
rf-firefox.dll	7.6.1.0	rf-firefox.pdb	753
rf-firefox.dll	7.5.7.0	rf-firefox.pdb	567
rf-firefox.dll	7.5.0.0	rf-firefox.pdb	429
rf-firefox.dll	7.5.6.0	rf-firefox.pdb	187
rf-firefox.dll	7.6.0.0	rf-firefox.pdb	175
rf-firefox.dll	7.5.8.0	rf-firefox.pdb	23
rf-firefox.dll	7.4.4.0	rf-firefox.pdb	14
rf-firefox.dll	7.5.9.0	rf-firefox.pdb	8

roboform.dll	7.5.5.0	RoboForm.pdb	6146
roboform.dll	7.5.2.0	RoboForm.pdb	2424
roboform.dll	7.5.3.0	RoboForm.pdb	2301
roboform.dll	7.5.4.0	RoboForm.pdb	1375
roboform.dll	7.5.1.0	RoboForm.pdb	1151
roboform.dll	7.6.1.0	RoboForm.pdb	703
roboform.dll	7.5.7.0	RoboForm.pdb	554
roboform.dll	7.5.0.0	RoboForm.pdb	429
roboform.dll	7.5.6.0	RoboForm.pdb	183
roboform.dll	7.6.0.0	RoboForm.pdb	175
roboform.dll	7.5.8.0	RoboForm.pdb	23
roboform.dll	7.4.4.0	RoboForm.pdb	14
roboform.dll	7.5.9.0	RoboForm.pdb	8
roboform.dll	7.6.1.0		35
roboform.dll	7.5.5.0		121
roboform.dll	7.5.1.0		133
roboform.dll	7.3.2.0		1

Comment 3

[Xavier Stevens [:xstevens]]

Here's the results for November 1st-14th (two week period):

rf-firefox.dll	7.5.5.0	rf-firefox.pdb	7200
rf-firefox.dll	7.5.2.0	rf-firefox.pdb	3185
rf-firefox.dll	7.5.3.0	rf-firefox.pdb	2940
rf-firefox.dll	7.5.1.0	rf-firefox.pdb	1632
rf-firefox.dll	7.5.4.0	rf-firefox.pdb	1562
rf-firefox.dll	7.6.1.0	rf-firefox.pdb	983
rf-firefox.dll	7.5.7.0	rf-firefox.pdb	796
rf-firefox.dll	7.5.0.0	rf-firefox.pdb	561
rf-firefox.dll	7.6.0.0	rf-firefox.pdb	231
rf-firefox.dll	7.5.6.0	rf-firefox.pdb	209
rf-firefox.dll	7.5.8.0	rf-firefox.pdb	25
rf-firefox.dll	7.4.4.0	rf-firefox.pdb	15
rf-firefox.dll	7.5.9.0	rf-firefox.pdb	9
rf-firefox.dll	7.6.2.0	rf-firefox.pdb	1

roboform.dll	7.5.5.0	RoboForm.pdb	7035
roboform.dll	7.5.2.0	RoboForm.pdb	3166
roboform.dll	7.5.3.0	RoboForm.pdb	2932
roboform.dll	7.5.4.0	RoboForm.pdb	1548
roboform.dll	7.5.1.0	RoboForm.pdb	1478
roboform.dll	7.6.1.0	RoboForm.pdb	917
roboform.dll	7.5.7.0	RoboForm.pdb	763
roboform.dll	7.5.0.0	RoboForm.pdb	561
roboform.dll	7.6.0.0	RoboForm.pdb	231
roboform.dll	7.5.6.0	RoboForm.pdb	205
roboform.dll	7.5.8.0	RoboForm.pdb	25
roboform.dll	7.4.4.0	RoboForm.pdb	15
roboform.dll	7.5.9.0	RoboForm.pdb	9
roboform.dll	7.6.2.0	RoboForm.pdb	1
roboform.dll	7.2.7.0	RoboForm.pdb	1
roboform.dll	7.6.1.0		50
roboform.dll	7.5.5.0		143
roboform.dll	7.5.1.0		198
roboform.dll	7.3.2.0		1

Comment 4

[Xavier Stevens [:xstevens]]

Going to set this to resolved. Let me know if you have other questions.

Comment 5

[Xavier Stevens [:xstevens]]

Attachment: Roboform counts by os for the time period 11/11/2011 to 11/16/2011.

Adding roboform counts by os for the time period 11/11/2011 to 11/16/2011.