705068 - After adding RSS feeds I can no longer see emails

Status: RESOLVED INVALID

(Thunderbird :: Folder and Message Lists, defect)

Description

[watchman]

User Agent: Mozilla/5.0 (X11; Linux i686; rv:8.0) Gecko/20100101 Firefox/8.0
Build ID: 20111104165243

Steps to reproduce:

I added an account "Blogs and News Feeds."  I then subscribed to a number of feeds which were entered in that folder.


Actual results:

Since then I have been unable to see email folders and their contents except for a period several days ago.


Expected results:

I should have been able to see both the news feeds and the emails.

Comment 1

[Hashem Masoud]

(In reply to watchman from comment #0)
So you lost all your e-mails? Did you lose IMAP or local folders? Did you just update Thunderbird?

Comment 2

[watchman]

No.  The relevant files still appear in the profile folder and mail accounts are still listed in 'account settings'.  I believe the emails are there but I can't see them.  I have resurrected an older version of the profile (without the RSS feeds in it) and can see all emails when I use that profile.

Comment 3

[Hashem Masoud]

(In reply to watchman from comment #2)
I suggest you refer to: http://kb.mozillazine.org/Disappearing_mail

Comment 4

[watchman]

I have been through the article http://kb.mozillazine.org/Disappearing_mail

I prepared a comprehensive reply but, instead of making any further comments, I have copied the older version of the profile and added the RSS feeds to it.  So far, I can see the emails as well as the feeds.  I am somewhat nonplussed because I have been using Thunderbird for several years only to view old emails; I have not been using it to read and send current emails.

One oddity.  The title bar reads [default]Blogs and News Feeds.  '[default]' is new.

Comment 5

[watchman]

I spoke too soon.  The email folders, sub-folders and emails are now invisible.  I am going to use separate profiles for emails and feeds.

This is the reply I was going to make yesterday:

I have been through the article http://kb.mozillazine.org/Disappearing_mail

I had already performed most of those checks.  I use a Linux operating system so there is zero chance of a virus or other malware.  I have now tried running Thunderbird in safe mode.  That makes no difference.  Using the 'repair' tool has no effect.  I have set Thunderbird to view 'all'.

In Thunderbird I see under the heading "Local Folders" the entries 'Inbox', 'Deleted' and 'Outbox'.  'Inbox' contains a largish number of (now invisible) sub-folders and there are other folders (also now invisible) than the three mentioned.  None of the other folders, none of the sub-folders and none of the emails are visible.  The relevant entries are, however, present in the profile folder.

For several years now I have been using Thunderbird only to view old emails.  During that time I have been using webmail for current emails and have not downloaded any emails with Thunderbird.  I recently added a number of RSS feeds which are functioning well.

As I mentioned, I am able to see all folders and emails in an older version of the profile.  The only differences between the two versions of the profile are:
1. The older version contains no RSS feeds.
2. In the older version all email folders, sub-folders and emails are visible.
3. The older version was resurrected from a compressed archive.

I have made a copy of the current profile and removed all feeds from it.  On relaunching it, the previously invisible items were still invisible.

Comment 6

[watchman]

I have again resurrected a profile folder from an archive.  So far, it is working well in this regard.

Comment 7

[watchman]

I spoke too soon.  That profile stopped working.  When I replace it with backups, they do not display 'Local Folders' either, even though the profile contains all the relevant files.

I have added these comments in case anyone searches the issue.  For the time being, I am using two profiles.

Comment 8

[watchman]

Looking for the cause of another problem, I searched the documents js.prefs and panacea.dat.  Those files contained a reference to an old profile folder.  Once I removed those references, the mail folders became visible again.