Closed Bug 706501 Opened 13 years ago Closed 13 years ago

Firefox constantly crashes with bad memory DIMM

Categories

(Firefox :: General, defect)

Product:
Firefox
Component:
General
Version:
9 Branch
Platform:
x86
Windows 7
Type:
defect
Priority:
Not set
Severity:
critical

Tracking

()

Status:
RESOLVED WORKSFORME

People

(Reporter: bullisb, Unassigned)

References

Details

(Keywords: crash)

Crash Data

Attachments

(1 file)

Firefox crashes.txt
408 bytes, text/plain
Details
Attached file Firefox crashes.txt — 
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:9.0) Gecko/20100101 Firefox/9.0
Build ID: 20111122192043

Steps to reproduce:

Just surfing


Actual results:

Crashed, upon FF restart crashed like 3 more times then finally came back up.
Did you submit those crashes ?  I'm not finding any here:https://crash-stats.mozilla.com
No, but I will submit all of them right now.
bp-0cdf49d4-ae15-414b-bf50-2e0432111130    11/30/201111:56 AM
bp-7dbe1f62-8466-4094-882b-1f9242111130    11/30/201111:55 AM
would not allow me to install firebug says "not compatible with FF 9.0"
I didn't mean for you to install Firebug, just wondering if you had it before installing 9.0 and it was disabled.  If you've never had it, then something else is hitting the same area.

Have you tried running Firefox in Firefox Safe-mode for a while to see if you still crash?

Instruction for Safe-mode here:
http://tinyurl.com/fx3-x-sm

If you don't crash in Safe-mode, then one of your addons is causing a problem most likely.

In the URL bar enter: about:support
using the button at the top of page 'copy to clipboard' 
paste the copy back into this bug.
Still crashed in Safe Mode.....

bp-735cf2e1-bd92-4e09-8422-0ffa42111130   11/30/20112:35 PM
bp-bb75b4fa-f287-4964-9d39-b209e2111130   11/30/20112:34 PM
bp-545e2817-f3b9-4de8-8818-5aaf62111130   11/30/20112:31 PM
Sorry, you will have to wait for someone else to come across this bug that can decipher the crash-dumps better than I.  I'm out of ideas at the moment.
Thank you, I really appreciate your efforts Jim J.

Thanks again,
Bryan
Bug 699683 maybe?

What is your homepage?
Crash Signature: [@ SelectorMatches ]
I have 3; Google News, Gmail, & Intellicast.
Keywords: crash
I suspect Roboform. Try to disable it.
Severity: normal → critical
Hardware: x86_64 → x86
I had actually wondered about RoboForm too, but before I got your update I uninstalled FF 9.0 and re-installed FF 8.01 and it has been working with out any problems so far all day.....We'll see....!!
If you want that Roboform developers fix the issue before the Fx 9 release, it would be fine to confirm it's caused by Roboform and Fx 9.
It is still crashing in FF 8.01 guess I jumped the gun....

bp-6451eab1-34be-45f8-a8ea-7e16f2111201   12/1/2011 2:40 PM
bp-6ac59127-0fd1-410e-ab46-360862111201   12/1/2011 2:37 PM
bp-50a742d3-3b9e-4438-a068-e7a3e2111201   12/1/2011 2:35 PM
bp-cf378035-41b3-479b-a9d5-84c7d2111201   12/1/2011 2:28 PM
bp-fd8fbda1-1417-48f9-a99d-cc9082111201   12/1/2011 2:28 PM

Does it still look like RoboForm is causing the problem...??
Are you sure it also crashes in safe mode (Firefox > Help > Restart with Add-ons Disabled)?
Yes, I was positively in SAFEMODE (I followed Jim Jeffery's instructions specifically"comment 9"), and It crashed within 5 seconds of opening the browser.
Finally solved the Crash Problem.....!!! It turned out to be Hardware Related. I found that I had a bad Memory DIMM; I replaced and slightly upgraded both of my DIMM's and the problem is completely gone. Thanks for all the help I received....!!

Bryan
See Previous comment.
Status: UNCONFIRMED → RESOLVED
Closed: 13 years ago
Resolution: --- → WORKSFORME
Summary: Firefox constantly crashes → Firefox constantly crashes with bad memory DIMM
Hey Brayn Crash reporter saying that you are in Beta channel, can you run a clean installtion of Firefox 9 by downloading fresh installer from
* getfirefox.com
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