706580 - Provide detailed instructions for Java and Flash

Status: RESOLVED FIXED

(Camino Graveyard :: Product Site, defect)

Description

[Stuart Morgan]

So far it looks like a large chunk of the 2.1 feedback is about Java not working or, to a lesser extend Flash not working (PPC). Unlike other plugins everyone's experience has been that both worked out of the box, so people may not know how to handle them (e.g., they may never have installed plugins, and the JEP site isn't very helpful.

It would be good to make a page or two, maybe just on the wiki, with detailed instructions for both cases. Then we can point to those from the plugin section of cb.o, and also point confused forum goers and emailers there.

Comment 1

[Smokey Ardisson (offline for a while; not following bugs - do not email)]

Yeah, I had reservations about the JEP site back when we made the change, and I think I even thought about writing an AppleScript installer that would fetch the latest JEP and install it, but I don't have time for that right now :-(

I think we did discuss putting more detailed instructions on the wiki before, and that's a good idea.

In addition to the plug-ins section on /setup/, we might also want to have items on /faq/ for both issues.

Comment 2

[Smokey Ardisson (offline for a while; not following bugs - do not email)]

First draft of Flash page: http://wiki.caminobrowser.org/QA:Camino_2.1.x_and_Flash

Comment 3

[Stuart Morgan]

+1

Comment 4

[Smokey Ardisson (offline for a while; not following bugs - do not email)]

(In reply to comment #2)
> First draft of Flash page:
> http://wiki.caminobrowser.org/QA:Camino_2.1.x_and_Flash

(It would also be nice to have a screenshot of the Flashblock placeholder on http://caminobrowser.org/documentation/annoyances/#annoy_flash like we have for blocked plug-ins on /security/.)

Comment 5

[Smokey Ardisson (offline for a while; not following bugs - do not email)]

And for Java: http://wiki.caminobrowser.org/QA:Camino_2.1.x_and_Java

Comment 6

[Smokey Ardisson (offline for a while; not following bugs - do not email)]

CCing some other folks active on the forum so they're aware of these pages, too.

I'll get them linked from relevant places on the Camino website later (and they're also available from the Quality Assurance [QA] page on the wiki, which is itself linked from the wiki's Main Page).

Comment 7

[Smokey Ardisson (offline for a while; not following bugs - do not email)]

Attachment: Website changes

Here are the website changes, which I've made live; I can apply any suggestions after the fact, but it seemed like we'd want to get the answers potentially in front of peoples' faces ASAP.

Comment 8

[Smokey Ardisson (offline for a while; not following bugs - do not email)]

Attachment: Placeholder for wiki additions

Ditto the wiki pages, obviously.

I welcome any feedback on the wiki page contents, particularly the Java install process from people on 10.6 and 10.7 ;-)

Comment 9

[Smokey Ardisson (offline for a while; not following bugs - do not email)]

Marking FIXED because this stuff is live, but as I said before, I'll make changes based on feedback.

Comment 10

[Smokey Ardisson (offline for a while; not following bugs - do not email)]

(In reply to comment #4)
> (It would also be nice to have a screenshot of the Flashblock placeholder on
> http://caminobrowser.org/documentation/annoyances/#annoy_flash like we have
> for blocked plug-ins on /security/.)

Thanks to philippe, we have one now :)

Comment 11

[Stuart Morgan]

I don't see the site changes live... are they supposed to be live, or just on the staging site?

Comment 12

[philippe (part-time)]

They are live and visible for me
http://caminobrowser.org/documentation/setup/#find_plugin
http://caminobrowser.org/documentation/faq/#troub_java
http://caminobrowser.org/documentation/annoyances/#annoy_flash

http://wiki.caminobrowser.org/QA:Camino_2.1.x_and_Java
http://wiki.caminobrowser.org/QA:Camino_2.1.x_and_Flash

Comment 13

[Stuart Morgan]

Oh, I see; I was on the https version.

Crap, does that mean https got flipped back to staging?

Comment 14

[Smokey Ardisson (offline for a while; not following bugs - do not email)]

(In reply to Stuart Morgan from comment #13)
> Oh, I see; I was on the https version.
> 
> Crap, does that mean https got flipped back to staging?

Bug 702061; I don't think it's "back" as much as "always since the new server".

(And I made matter more confusing because my diff was the live site against my local copy of stage, because I haven't had the chance yet to update my local copy of production with the 2.1/post-release production.)

Comment 15

[Stuart Morgan]

Oh, sorry. I thought that bug had been fixed.

/me hides

Comment 16

[Stuart Morgan]

Comment on attachment 578100 [details]
Placeholder for wiki additions

Wiki pages look good. My only thought was that we should probably spell out how to get to the profile folder rather than just having the ~/Library/Application Support/Camino path; lots of people don't know what ~ mean.

Comment 17

[Stuart Morgan]

Comment on attachment 578099 [details] [diff] [review]
Website changes

Site changes look good. I wish we could make the Java and Flash links more closely associated with those plugins in the list, but I can't come up with a solution that's not cluttered, so let's stick with this.

Comment 18

[Smokey Ardisson (offline for a while; not following bugs - do not email)]

(In reply to Stuart Morgan from comment #16)
> Wiki pages look good. My only thought was that we should probably spell out
> how to get to the profile folder rather than just having the
> ~/Library/Application Support/Camino path; lots of people don't know what ~
> mean.

I added our standard explanation that ~ is the home folder.