708396 - Updates should not be offered if AMO is down and the user has incompatible add-ons

Status: RESOLVED INACTIVE

(Toolkit :: Add-ons Manager, defect)

Description

[Alex Keybl [:akeybl]]

Updates should not be offered if AMO is down and the user has incompatible add-ons. This caused us to have to take down updates in bug 707838. Without this bug fix, when AMO goes down the user is told that their add-ons are incompatible (without a fix) and may choose to decline the update.

Comment 1

[Dave Townsend [:mossop]]

We could certainly see whether the majority of add-on update checks gave an error and ignore the update in that case I guess. I do wonder if this would be better implemented by the AUS server just not returning snippets when AMO is unreachable. We have monitoring in place that can tell use when AMO is down that could trigger that right?

Comment 2

[Robert Strong (they/them - no direct email)]

If we were to do this on the client side then the add-ons manager would need to implement a return code that could be used by app update to determine this state.

Comment 3

[BMO Automation]

Per policy at https://wiki.mozilla.org/Bug_Triage/Projects/Bug_Handling/Bug_Husbandry#Inactive_Bugs. If this bug is not an enhancement request or a bug not present in a supported release of Firefox, then it may be reopened.