709337 - Wrong email is displayed when switching accounts. displays previous or partial message

Status: RESOLVED INCOMPLETE

(Thunderbird :: Message Reader UI, defect)

Description

[Colin Faber]

User Agent: Mozilla/5.0 (Ubuntu; X11; Linux x86_64; rv:8.0) Gecko/20100101 Firefox/8.0
Build ID: 20111115183813

Steps to reproduce:

I switched Inbox from one account to another and the wrong email was displayed in the message reader


Actual results:

Rather than displaying the correct message it either displays the previous message in the inbox I switched to or a partial message. I've tried clearing my .msf indexes yet this problem persists


Expected results:

The correct message should have been displayed when I clicked on it.

Comment 1

[Hashem Masoud]

(In reply to Colin Faber from comment #0)
See bug 617900.

Comment 2

[Colin Faber]

Hi,

Thanks for the suggestion, however this is a consistent issue between switching inboxes. Every time I switch from my secondary inbox to my primary inbox this issue is seen.

Comment 3

[Ludovic Hirlimann [:Usul]]

Does this happens in -safe-mode too (see http://support.mozillamessaging.com/en-US/kb/Safe-Mode) ?

Anything in Tools -> Error console when this happens ?

Comment 4

[Wayne Mery (:wsmwk)]

Colin, did this happen for you prior to version 8?  Do you still see the problem?

(In reply to Ludovic Hirlimann [:Usul] from comment #3)
> Does this happens in -safe-mode too (see
> http://support.mozillamessaging.com/en-US/kb/Safe-Mode) ?
> 
> Anything in Tools -> Error console when this happens ?

Comment 5

[Colin Faber]

Hi

(In reply to Wayne Mery (:wsmwk) from comment #4)
> Colin, did this happen for you prior to version 8?  Do you still see the
> problem?

Hi,

This issue was not present prior to version 8, and actually as of version 14 seems to be gone again. So something between was wrong. 

The issue was extremely easy to reproduce.

Setup two accounts, 1 on a slow IMAP service, read email on slow imap service, while it's still trying to fetch data click on inbox of fast secondary account and it will almost always incorrectly read the mailbox data and display a munge of headers, full message (unprocessed), and partial next message.

> 
> (In reply to Ludovic Hirlimann [:Usul] from comment #3)
> > Does this happens in -safe-mode too (see
> > http://support.mozillamessaging.com/en-US/kb/Safe-Mode) ?
> > 
> > Anything in Tools -> Error console when this happens ?

This happens in safe mode as well, no error in console, it's just like the parser agent for the messages file fails to identify the correct message and display the correct data.


-cf

Comment 6

[Steve Chessin]

I'm seeing this issue (or a similar one?) in 15.0; I didn't see it in 14.0.
I have one tab open on my work email (one server), and another on my personal email (a different server).  When I switch from, say, the work to the personal email, it sometimes continues to show the work email I was last viewing.  Clicking on a a different personal email does not change the display.

If I change the view, from, say, Classic View to Wide View (and then back again), that seems to kick Thunderbird in the head, it displays the proper message.  But I have to continue to kick it every time I change tabs until I restart it.

I'm on a Mac.

Comment 7

[Thomas D. (:thomas8)]

(In reply to Steve Chessin from comment #6)
> I'm seeing this issue (or a similar one?) in 15.0; 
> I'm on a Mac.

Steve, do you still see this issue with TB17?

Comment 8

[Steve Chessin]

(In reply to Thomas D. (currently busy elsewhere; needinfo?me) from comment #7)
> (In reply to Steve Chessin from comment #6)
> > I'm seeing this issue (or a similar one?) in 15.0; 
> > I'm on a Mac.
> 
> Steve, do you still see this issue with TB17?

I apologize for not noticing this question earlier.

I'm now on TB 38.3.0 and don't see that problem. But I do see a different one; when I click "write" to write a new message, or "reply" to an existing one, the compose window briefly shows whatever it had immediately before, before being cleared (new message) or initialized with the appropriate contents (reply). I don't remember when it started, I think TB 38.1 but it might have been TB 31.7 or earlier.

One good way to see the effect is to select a message, click "reply", notice what is there, then dismiss the window, then click "write", and see the previous contents briefly.

Comment 9

[Wayne Mery (:wsmwk)]

(In reply to Steve Chessin from comment #8)
> ...
> 
> I'm now on TB 38.3.0 and don't see that problem. 

Thanks for the update. 


> But I do see a different
> one; when I click "write" to write a new message, or "reply" to an existing
> one, the compose window briefly shows whatever it had immediately before,

Hi Steve. That problem should be gone

Comment 10

[Wayne Mery (:wsmwk)]

Colin, do this still reproduce for you?

Comment 11

[Phoenix]

Resolved per whiteboard