From Bugzilla Helper: User-Agent: Mozilla/4.0 (compatible; MSIE 5.5; Windows 98; Win 9x 4.90) BuildID: 2001021508 After installing, reboot of the machine caused "True Vector" error message to appear with a close button. After clicking the close button, all network settings were dumped. System is now unstable during shutdown.This system (PII 400, 128 ram, Award BIOS)connects to the internet via a Linksys NC100v2 nic. Reproducible: Sometimes Steps to Reproduce: 1. Install a Linksys NC100v2 nic and get it configured to access the internet via cable modem. Test the setup using a different browser, mail client, etc. 2. Install ZoneAlarm 2.1.44. Set security levels to "high" and allow appropriate programs access to the internet. Retest setup as before. 3. Install Mozilla build listed above, using installer. Note that although not made explicit, the browser will not instantiate until after system reboot. 4. Reboot system. Test internet connection - should be gone. 5. Reboot several times, until connection somehow reestablishes itself. From here on, connection will be unreliable. 6. Uninstall Mozilla. 7. Uninstall TCP/IP protocol for the nic. 8. Reboot system. Install will autorun. Reboot when prompted. 9. Network configuration is now stable. Actual Results: See above.
I'm pretty sure this is already reported.
Possibly related to bug 48939?
Severity: critical → major
over to Networking for triage
Sadly, I had to dump current version of Mozilla, as the system instability caused by the interaction between Mo and ZoneAlarm was unacceptable. It may be of note that my isp uses dhcp, and I access the net via cable modem. For the most part, the service they provide is rock-solid (they are the city utilities department), so I'm not sure this is the same problem as the Bell South DSL customer who gets irregular service. It seems like it's an either-or proposition for me: either Mozilla or ZoneAlarm. Considering the fact that without some kind of firewall, I'd just be free lunch for the script kiddies, I don't have a choice. I eagerly await news about this bug, and am willing to do what I can in my limited way to help fix it.
trying that move again.
Assignee: asa → neeti
Component: Browser-General → Networking
QA Contact: doronr → tever
Possible Relnote...Marking NEW.
Status: UNCONFIRMED → NEW
Ever confirmed: true
Open Networking bugs, qa=tever -> qa to me.
QA Contact: tever → benc
Mother of god I just ran into this one and It is freakin ugly. I just installed ZoneAlarm and at some point or another is BSoD taking the net connectio with it. I rebooted, everything seemed fine until I tried accessing the Net...nothing.....tried uninstalling ZoneAlarm nothing..Tried reinstalling TCP/IP nothing....tried Uninstalling Network card and reinstalling it..Worked fine.. This is *UGLY* i dont whose at fault here but this will kill your network connection cold.
Severity: major → critical
OS: Windows ME → All
Unless someone can explain what the network behavior is an why this is a problem, I'm going to leave this w/ browser-general. It probably is a networking problem, but I don't have time to really dig into it unless it affects a lot of people. If you want me to look at this, but have no actual networking info, please vote rather than post.
Assignee: neeti → asa
Component: Networking → Browser-General
QA Contact: benc → doronr
You say this all happens while using a cable modem? Often I reinstall windows, and it is a pain in the butt to get my nc100v2 to work. I tried everything, then suddenly I decided to "reboot" the modem. Try unplugging and replugging your cable modem while your computer is running and is still connected to the cable modem. Works for me to get me connected, I dont know if it will apply to this bug. Try it out.
Umm no this isnt a cable modem problem I am using a router with ADSL. And its not a driver problem at all there is something really messy going on between Mozilla & Zonealarm. As to network data I am not sure what is needed. If you install Mozilla and then install ZoneAlarm on Windows 98...reboot and your unable to use any net app.
reminds me of the old bug 28403
I tend to think this is a flaw in ZoneAlarm and not Mozilla, though the interaction is bad. ZoneAlarm is known to have issues with many properly- written applications, and it commonly caused BSoD for me. I switched to Tiny Personal Firewall (also free for personal use) and have no problems. The bug is undoubtedly ZoneLabs' and not Mozilla's, since how could a user-level application corrupt the network stack so badly? Perhaps this should just stay unresolved and go in as a release note.
Found via trial and error that the issues with ZoneAlarm take place when the Machine Debug Manager is active. Disabling the MDM at startup solves all the associated problems, but not surprisingly causes other instabilities to manifest. Looks like this one is definately Not a Mozilla problem.
Status: NEW → RESOLVED
Last Resolved: 17 years ago
Resolution: --- → INVALID
I'm inclined to believe this bug was/is the fault of other programs besides Moz. I run ZoneAlarm, MDM and Moz all the time on my Win98SE box with no problems for the past 2 years.
We're now tracking such bugs. This doesn't mean it's something we can fix, merely something we hope to be able to point vendors to so they can investigate. This is an automated message.
Assignee: asa → nobody
Status: RESOLVED → UNCONFIRMED
Component: General → Checkpoint Zonealarm
Ever confirmed: false
Product: SeaMonkey → Plugins
QA Contact: doronr → checkpoint-zonealarm
Resolution: INVALID → ---
Target Milestone: mozilla1.0 → ---
Version: Trunk → unspecified
Wow... 10 years later... I think we can all be certain that Zone Alarm no longer has such issues. Re-resolving. Maybe someone can "Close" these ancient bugs in light of FF4 and Gecko 2.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 17 years ago → 7 years ago
Resolution: --- → INVALID
Verif. to get this off the radar.
Status: RESOLVED → VERIFIED
Resolution: INVALID → WORKSFORME
Product: Plugins → Plugins Graveyard
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