70947 - Mozilla can't access http://www.n-tv.de

Status: VERIFIED DUPLICATE of bug 59553

(Tech Evangelism Graveyard :: German, defect)

Description

[Junk_HbJ]

From Bugzilla Helper:
User-Agent: Mozilla/5.0 (Windows; U; Win98; en-US; 0.9) Gecko/20010302
BuildID:    2001030205

Mozilla crashes

Reproducible: Always
Steps to Reproduce:
1.) Launch Mozilla
2.) Type in the URL http://www.n-tv.de
3.) Watch Mozilla crash

Actual Results:  Crash

Expected Results:  Rendered page

Crash-ID: TB27323267Y

Error message:
Illegal page in Modul UCONV.DLL at address 016f:608815ab.

Comment 1

[Boris Zbarsky [:bzbarsky]]

no crash on linux with a build from 2001-03-05

Comment 2

[KANEUCHI Tetsuya]

no crash on 2001030205/Win2000.

Comment 3

[Gilles Durys]

No crash with 2001030308 win98
Marking wfm
Reporter : try with a fresh install and reopen if it still crashes

Comment 4

[Junk_HbJ]

Mozilla still crashes for me with the same error address.

Here's the error message (translated, as i own a German copy of windows...):

MOZILLA caused a page fault
in modul UCONV.DLL at 016f:608815ab.

Register:
EAX=00001000 CS=016f EIP=608815ab EFLGS=00010287
EBX=0068f880 SS=0177 ESP=0068f80c EBP=0068f818
ECX=01f99fac DS=0177 ESI=00001000 FS=2c4f
EDX=00000000 ES=0177 EDI=00000000 GS=0000

Bytes at CS:EIP:
0f b6 02 8b 75 1c 66 8b 04 46 66 89 01 41 41 42 

Stack values:
016a11b0 016a1854 00000100 0068f848 60881646 016a11b0 00001000 00000000 01f99fac 
0068f894 016a1854 00000100 01f99fac 01c73360 00001000 0068f888 

The corresponding Talkback-ID is TB27349438Q

=====================================================================

But if it *only* crashes for me, I'll consider changing the DIMMs of the 
machine...

Comment 5

[Boris Zbarsky [:bzbarsky]]

Does it still crash with the same mozilla build or a new build?  If a new build,
what's the build id?

Comment 6

[Junk_HbJ]

It keeps on crashing with M .8, the old build(2001030205) and the new (2001030505).

Interesting enough, the old build crashed always, while the new worked *once*
for this URL, just showing an empty window. Beside this one-time happiness, the
crash remains the same...

I've ordered new RAM for my box, eta tomorrow. Perhaps this will fix the problem...

Comment 7

[Junk_HbJ]

Just tried the new build 2001030605... guess what: Still crashes :-(

Comment 8

[Junk_HbJ]

Have tried this page at university with 2001030605 under NT4 SP6a.
Result: Mozilla simply exits without any message...

Comment 9

[Junk_HbJ]

Just changed my RAM, but this didn't solve my problem.
A hint for bug reproduction: Type in the URL, wait until Mozilla doesn't load 
anymore (only white windows visible) and press ENTER into the Location bar.

Btw, I had a nice, single crash in XPCOM.DLL while loading n-tv.de

Comment 10

[Asa Dotzler [:asa]]

from talkback:
UCONV.DLL + 0x15ab (0x608815ab)
UCONV.DLL + 0x1646 (0x60881646)
GKPARSER.DLL + 0x7228 (0x603b7228)
GKPARSER.DLL + 0x187a9 (0x603c87a9)
XPCOM.DLL + 0x2d108 (0x60d6d108)
NECKO.DLL + 0x2d58b (0x606dd58b)
GKPARSER.DLL + 0x186de (0x603c86de)
URILDR.DLL + 0x6b93 (0x60996b93)
NECKO.DLL + 0x3737b (0x606e737b)
NECKO.DLL + 0x36338 (0x606e6338)
NECKO.DLL + 0x2d447 (0x606dd447)
NECKO.DLL + 0x17426 (0x606c7426)
NECKO.DLL + 0x15916 (0x606c5916)
XPCOM.DLL + 0x3194b (0x60d7194b)
XPCOM.DLL + 0x31b18 (0x60d71b18)
            0x778b0c24    

Comment 11

[Asa Dotzler [:asa]]

over to I18N

Comment 12

[nhottanscp]

I cannot reproduce this with today's commerical build and my local debug build.
Looks like the site is a news site updated frequently. If someone encounter the 
problem in future, please check if reproducible with saved page. If so, attach 
the HTML to the bug.

Comment 13

[Roy Yokoyama]

May be in this routine (INTL/UCONV):
NS_IMETHODIMP nsUnicodeDecodeHelper::ConvertByFastTable(
                                     const char * aSrc, 
                                     PRInt32 * aSrcLength, 
                                     PRUnichar * aDest, 
                                     PRInt32 * aDestLength, 
                                     PRUnichar * aFastTable, 
                                     PRInt32 aTableSize)
We need to be able to reproduce this bug in the debug build.

Comment 14

[Junk_HbJ]

Update on the crash: With 2001030704, there's no crash, but nothing is shown and
the typical HD-Access just before the crash doesn't occur.
This leaves two conclusions:
1.) Some "magic" bug fix (quite strange, IMHO)
2.) Page loader is something broken (??)

@nhotta: Would you mind to upload a debug build so I can run it on my machine?
Trying to save this page is quite futile: It consists of several CGI-Scripts,
generating the page. In Netscape 4.76, "View Source" just produces some useless
lines of HTML-Code, primary calling two Javascript-Applets and preparing the
page layout.

Another sidenote: I'm unable to create an attachment to this bug ('Error: No
file was provided or it was empty). Therefore my question: Who wants two Dr.
Watson Crashlogs, zipped, 58kb in size?

Comment 15

[Junk_HbJ]

Attachment: Two zipped Dr. Watson crashlogs of Mozilla 2001030605

Comment 16

[nhottanscp]

I also saw the blank page on my debug build (didn't happen on the commercial 
build).
Andreas, could you try http://www.n-tv.de with today's build?

Roy, could you take look at the Dr. Watson log?

Comment 17

[nhottanscp]

When loading, I saw following dump to the console.
I may be related to "layer" tag, cc to momoi, is "layer" supported for mozilla?

Enabling Quirk StyleSheet
JavaScript error:
http://www.n-tv.de/js/default.js line 203: layer has no properties

Document http://www.n-tv.de/ loaded successfully

Comment 18

[nhottanscp]

Reassign to [e-mail], this is not crashing now and the debug dump
indicates that something to do with layer tag.
Put 'intl' keyword' so we can search this later.

Comment 19

[nhottanscp]

I found that the page is shown with 6.01, so the blank page is probably not
caused by layer tag, reassign to nhotta, need more investigation.

Comment 20

[Andreas Becker]

I tried to reproduce this on DE Win98 with the following trunk builds:
2001030605 and 2001031220.  For me the build didn't crash while loading
http://www.n-tv.de, however it is loading the page in an infinite loop.

Comment 21

[nhottanscp]

It is working using 2001-03-19-12-Mtrunk build (Netscape commercial build).
Please reopen when it happens again.

Comment 22

[Andreas Becker]

Reopening bug. I tried the following commercial builds accessing the mentioned site:

DE Win98 2001032204: page loads indefinitely (status: transferring data) and never
                     changes status to done.
Linux 20010326:      a blank page is seen, page doesn't display
Mac 20010326:        a blank page is seen, page doesn't display

Changing summary field to better reflect this problem.

Comment 23

[Junk_HbJ]

Another URL showing this (with M .8.1) is:
http://www.dailyradar.com/features/game_feature_page_2523_1.html

But is this perhaps related with bug 59553 ?

Comment 24

[Hanns-Dierk Bergler]

anyone working on this? www.n-tv.de is an important german news source, it would
be nice to see it working in mozilla 1.0 or netscape 6.5

Comment 25

[Andreas Becker]

adding keyword nsbeta1.

Comment 26

[Frank Tang]

The following message show on the console on mac
JavaScript error: 
http://www.n-tv.de/js/default.js line 203: layer has no properties

momoi- it seems this page use layer. 
I see it display blank on my mac 0413 trunk build. 

Change the componenet to HTML element 

Comment 27

[Gilles Durys]

After a quick look at the javascript source, it looks that the browser
identification routines are not perfect.
I saw several times thing like:

if (ie || n6)
    doSomething_for_explorer_and_Nescape_6()
else
    doSomething_else_for_Netscape_4_and_others()

n6 values is decided by this:

if(navigator.userAgent.indexOf('Netscape6') != -1){
	n6=true;
}


So Mozilla is not recognized as a "Netscape6-compatible" browser

I think this should go to evangelism

Comment 28

[clayton]

Over to Kat to handle in the evangelism channel.  Thanks Kat!

Comment 29

[Boris Zbarsky [:bzbarsky]]

If this is evang, then it's a dup of bug 59553.  Please dup one way or the other.

Comment 30

[Andreas M. "Clarence" Schneider]

Just noticed this bug after investigating bug 59553.


*** This bug has been marked as a duplicate of 59553 ***

Comment 31

[Azrael AOD]

verifying this is a dupe of bug 59553 (cnn.de n-tv.de - does not display in mozilla)

Comment 32

[z-aillon.c-obsolete2]

Moving to new component "West Europe".  European component is being removed. 
See bug 95808 for details.

Comment 33

[Brant Gurganus]

The QA Contact for Europe: West has changed to
[e-mail].  If there is a reason for you to stay as
the QA Contact, feel free to change back.

Comment 34

[Bob Clary [:bc] (inactive)]

tech evang june 2003 reorg