Created attachment 582176 [details] Blank screen shows User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:8.0.1) Gecko/20100101 Firefox/8.0.1 Build ID: 20111120135848 Steps to reproduce: Running Firefox 8.0.1 - since Java update to 6.0.29, when attempting to run games on www.pogo.com, the game screen just produce a blank window. Also attempted to run 8.0.1 in safe mode - same result. Actual results: Game screen that run java just show blank screen. Java console does NOT start in system tray. Expected results: Screen should have started java based game and java console should have appeared in system tray.
Please update to Java Version 6 Update 30 and re-test. FYI - This is most likely a support issue, in which case you should get assistance by visiting the Firefox help site -> https://support.mozilla.com/en-US/kb/ask
Please close this call. Apparently there was a bad cookie or other temp file junk. This was discovered by EA.com technical support. Please close this bug.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 7 years ago
Resolution: --- → WORKSFORME
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