711483 - Enable RequestWhiner extension on b.m.o.

Status: RESOLVED FIXED

(Infrastructure & Operations Graveyard :: WebOps: Other, task)

Description

[Gervase Markham [:gerv]]

The Request Whiner extension was checked in to bmo-4.0 in bug 682847. This bug requests that it be turned on.

The install of the CSV template for request.cgi was successful and I've downloaded a base dataset. So now is the time to enable the extension, and try and drive some numbers down :-)

Please make sure you get the latest code from the extension's bzr repo - the current code in bmo-4.0 is out of date.

Remember there's a cron job to set up for bin/whineatrequests.pl. It needs to run once a week, which means that requests will be between 7 and 14 days old when they are whined about for the first time. Please let me know when it's scheduled to run so I can precede it with a blog post. (Perhaps Sunday/Monday midnight PST?)

Gerv

Comment 1

[David Lawrence [:dkl]]

(In reply to Gervase Markham [:gerv] from comment #0)
> Please make sure you get the latest code from the extension's bzr repo - the
> current code in bmo-4.0 is out of date.

Can you verify this for me? I copied over bugzilla/extensions/requestwhiner/* to 
bmo/4.0/extensions/RequestWhiner and it didn't show any modified files.

> Remember there's a cron job to set up for bin/whineatrequests.pl. It needs
> to run once a week, which means that requests will be between 7 and 14 days
> old when they are whined about for the first time. Please let me know when
> it's scheduled to run so I can precede it with a blog post. (Perhaps
> Sunday/Monday midnight PST?)

Changing product to mozilla.org as this bug is more for IT to complete than the BMO developers. 

justdave or ashish, can one of you set up the mentioned script to run once a week along with our other BMO related cron scripts? would only need to run from one web head of course. The full path is 

extensions/RequestWhiner/bin/whineatrequests.pl

thanks
dkl

Comment 2

[Gervase Markham [:gerv]]

Sorry - it seems I hadn't checked in one update, and hadn't pushed two! That's now done; it should be revision 5 in the
http://bzr.mozilla.org/bugzilla/extensions/requestwhiner/trunk/files
repo. Please take this before enabling the cron job.

Gerv

Comment 3

[David Lawrence [:dkl]]

(In reply to Gervase Markham [:gerv] from comment #2)
> Sorry - it seems I hadn't checked in one update, and hadn't pushed two!
> That's now done; it should be revision 5 in the
> http://bzr.mozilla.org/bugzilla/extensions/requestwhiner/trunk/files
> repo. Please take this before enabling the cron job.
> 
> Gerv

Updated.

Committing to: bzr+ssh://[e-mail]/bmo/4.0
modified extensions/RequestWhiner/bin/whineatrequests.pl
modified extensions/RequestWhiner/template/en/default/requestwhiner/mail.html.tmpl
modified extensions/RequestWhiner/template/en/default/requestwhiner/mail.txt.tmpl
Committed revision 7990.

dkl

Comment 4

[Gervase Markham [:gerv]]

dkl: when's this going to ship? It's normally every Thursday, but as it's Christmas, have you been shipping as regularly?

If it has shipped, I need to chase someone to set up a cron job...

Gerv

Comment 5

[:glob ✱]

this was pushed live on dec 21.

Comment 6

[Gervase Markham [:gerv]]

justdave/ashish: ping? Can you please set up the cron job noted in comment #1? If you want me to open a new bug, let me know.

Gerv

Comment 7

[David Lawrence [:dkl]]

(In reply to Gervase Markham [:gerv] from comment #4)
> dkl: when's this going to ship? It's normally every Thursday, but as it's
> Christmas, have you been shipping as regularly?
> 
> If it has shipped, I need to chase someone to set up a cron job...
> 
> Gerv

Yeah the code changes are there as glob mentioned but it is up to IT to get the scripts
executing on a regular basis. The whiteboard mentiones 2012q1 so it is on there list
but I am sure they will get to it as time allows.

dkl

Comment 8

[Dave Miller [:justdave]]

er, *what?*  ok, that's just whack.  stupid browser cache.

Comment 9

[Ashish Vijayaram [:ashish]]

0 0 * * sun apache cd /data/bugzilla/www/bugzilla.mozilla.org/extensions/RequestWhiner/bin; ./whineatrequests.pl

This'll run first thing Sunday morning Pacific.

Comment 10

[David Lawrence [:dkl]]

(In reply to Ashish Vijayaram [:ashish] from comment #9)
> 0 0 * * sun apache cd
> /data/bugzilla/www/bugzilla.mozilla.org/extensions/RequestWhiner/bin;
> ./whineatrequests.pl
> 
> This'll run first thing Sunday morning Pacific.

Not sure this entry will work properly as whineatrequests.pl is designed to run from the Bugzilla root directory. It may need to be changed to:

0 0 * * sun apache cd \
  /data/bugzilla/www/bugzilla.mozilla.org; \
  ./extensions/RequestWhiner/whineatrequests.pl

dkl

Comment 11

[Ashish Vijayaram [:ashish]]

This did run on Sun:

Jan 15 00:00:01 mradm02 crond[12764]: (apache) CMD (cd /data/bugzilla/www/bugzilla.mozilla.org; ./extensions/RequestWhiner/bin/whineatrequests.pl)

Comment 12

[Gervase Markham [:gerv]]

Did anyone actually get the mail? I have outstanding requests, and I didn't...

Gerv

Comment 13

[:glob ✱]

(In reply to Gervase Markham [:gerv] from comment #12)
> Did anyone actually get the mail? I have outstanding requests, and I
> didn't...

nor did i.

Comment 14

[David Lawrence [:dkl]]

(In reply to Ashish Vijayaram [:ashish] from comment #11)
> This did run on Sun:
> 
> Jan 15 00:00:01 mradm02 crond[12764]: (apache) CMD (cd
> /data/bugzilla/www/bugzilla.mozilla.org;
> ./extensions/RequestWhiner/bin/whineatrequests.pl)

Is that the only output? Was there any errors in the cron log? Gerv, is there a param or other config item that may have caused the emails to not be sent?

dkl

Comment 15

[Gervase Markham [:gerv]]

Nope; it should run unconditionally.

Gerv