711556 - lost e-mails

Status: RESOLVED INCOMPLETE

(Thunderbird :: General, defect)

Description

[Paul Donegan]

User Agent: Mozilla/5.0 (Windows NT 5.1; rv:8.0) Gecko/20100101 Firefox/8.0
Build ID: 20111104165243

Steps to reproduce:

I updated my Thunderbird (I can't remember what version I had) When the instal was complete I see the e-mails that were there from prior version but nothing shows up in the preview pane; Nor can I cycle through from inbox to sent messages unless I "Open" that link and it gives me a new window... The former is no longer useful as it does nothing. I lost all my quick buttons, (ie reply forward) and no longer see e-mail addresses in the preview. I am thoroughly disappointed in this release of Thunderbird. I am inquiring if this is an isolated case or is there a huge bug in the release of the update that essentially crashed older versions?


Actual results:

I will likely delete Thunderbird and go back to the dark side of Outlook.


Expected results:

The install should not have essentially killed my Thunderbird.

Comment 1

[Ludovic Hirlimann [:Usul]]

You might want to look into http://kb.mozillazine.org/Inbox_stays_blank

Comment 2

[Wayne Mery (:wsmwk)]

another possibility start tbird in safe mode?
can you try version 9?

Comment 3

[Joshua Cranmer [:jcranmer]]

RESOLVED INCOMPLETE due to lack of response to previous question. If you feel this change has been made in error, please respond to this bug with your reason why.