User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/535.7 (KHTML, like Gecko) Chrome/16.0.912.63 Safari/535.7 Steps to reproduce: Tried to save attached files from mail. Or attach files to mail. Actual results: Thunderbird crashes and displays crashreporter. Expected results: Opened a dialog to choose where to save the files/file
please post your crash ID https://support.mozillamessaging.com/en-US/kb/Mozilla-Crash-Reporter#w_viewing-crash-reports
Severity: normal → critical
Keywords: crash, stackwanted
Crash Signature: bp-ceb88344-44f9-465b-93bf-1b57c2111208
Jimmy, does it crash if you drag and drop instead of using menus and dialogs? [@ operator new(unsigned int) | shell32.dll@0x15d741 ] 0 audiodev.dll operator new 1 shell32.dll shell32.dll@0x15d741 2 explorerframe.dll CNscEnumTask::InternalResumeRT 3 explorerframe.dll CRunnableTask::Run 4 shell32.dll shell32.dll@0xa635a 5 shell32.dll shell32.dll@0xa8be2 6 shell32.dll shell32.dll@0xa8d16 7 shlwapi.dll ExecuteWorkItemThreadProc all crashes are Windows NT 6.1.7601 Service Pack 1 and span version 3.0.3 to version 8 https://crash-stats.mozilla.com/report/list?product=Thunderbird&query_search=signature&query_type=exact&query=operator%20new%28unsigned%20int%29%20|%20shell32.dll%400x15d741&reason_type=contains&date=12%2F21%2F2011%2004%3A29%3A48&range_value=4&range_unit=weeks&hang_type=any&process_type=any&do_query=1&signature=operator%20new%28unsigned%20int%29%20|%20shell32.dll%400x15d741
Status: UNCONFIRMED → NEW
Crash Signature: bp-ceb88344-44f9-465b-93bf-1b57c2111208 → [@ operator new(unsigned int) | shell32.dll@0x15d741 ]
Ever confirmed: true
Drag and drop seems to be working better. Unfortunately that is not a good alternative for us using the same system on 4 different sites in our koncern.(Mainly cause people are used to menus and dialogs We have the same problem in firefox that is implemented as our main webbrowser for all users.
I expect this is a duplicate of one of these bugs https://bugzilla.mozilla.org/buglist.cgi?type1-0-0=substring&list_id=1928528&short_desc=crash%20attach&field0-0-0=short_desc&type0-0-1=substring&field0-0-1=keywords&type1-0-1=allwordssubstr&resolution=---&classification=Client%20Software&classification=Components&query_format=advanced&short_desc_type=allwordssubstr&type0-0-0=anywordssubstr&field1-0-0=short_desc&product=MailNews%20Core&product=Thunderbird&field1-0-1=short_desc
Oh i forgot to mention that we are using an citrixenviroment if that could have something to do with this. Could be a dupe
Jimmy do you still see this crash?
(In reply to Wayne Mery (:wsmwk) from comment #7) > Jimmy do you still see this crash? No i dont. Unfortunately We had to many problems with, thunderbird, firefox and LibreOffice so we decided to switch to Micro**** Office. Thanks for the follow up though!
thanks for the update. closing, since we have lost our reporter, and might be a dupplicate anyway
Status: NEW → RESOLVED
Last Resolved: 6 years ago
Resolution: --- → INCOMPLETE
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