User Agent: Mozilla/5.0 (Windows NT 5.1; rv:9.0.1) Gecko/20100101 Firefox/9.0.1 Build ID: 20111220165912 Steps to reproduce: From URL: http://www.academybus.com/Casinos.aspx I clicked Purchase tickets, which linked to this URL: http://direct.academybus.com/testarea/ticketsales Actual results: Firefox crashed completely. Happens each time I go. My guess is that this has the potential to be a buffer overflow as I have not seen such a hard crash in a long time. My apologies for not being able to debug this further to determine which component in which this happens. Expected results: Visited website.
Please include your crash id if you sent in a crash report. See https://developer.mozilla.org/En/How_to_get_a_stacktrace_for_a_bug_report for more information. The page uses Java so please check http://www.mozilla.org/en-US/plugincheck/ to see if you have an up to date version of Java. If not, please update.
Bob, The browser does not create a crash report for this issue after the bug effects firefox. I checked about:crashes. I'll need to load on WinDBG. Unfortunately I am at my office and cannot spend the time to do the debugging. All plugins are up to date. I've attached a screen print. Let me know if there is something high level I can do to help. Ken
Ken: Your report indicates your are crashing in Quicktime. Also you have some extensions - does the crash still happen in safe mode?
yes, i then disabled the quicktime plug-in and it still crashes. it does not give me any other crash report. I'll see if i can get a set of screen captures.
I have the video but apparently it is too large to upload. Will upload and provide a URL tonight when I return from work. I normally wouldn't bother with this but it's such a hard crash that is not captured by the crash reporting utility.
I can confirm that it is the following plugin: Java (TM) Platform SE 6 U30 6.0.300.12 Next Generation Java Plug-in 1.6.0_30 for Mozilla Browsers Methodology: Disabled all plugins and ad-ons. Crashed when only this one was enabled. It's a hard crash. Hope that helps.
Josh: please CC any Oracle/Java contacts you have on this bug.
There is a newer version of Java, update 31, that may have fixed this bug. Small chance, but if this was a live exploit then it might be the one fixed.
I have upgraded my plugins to the following: SE 7 U2 10.2.0.13 SE 7 U2 10.2.1.255 The crash does not take place. There was a bit of lag time on the initial page load that cause the crash in a prior version: http://direct.academybus.com/testarea/ticketsales Since I did not debug the page/browser/plug-in this lag could be for multiple reasons. Ken
I should also mention I'm running FF 10.0.1 as well, so the change could have been on the browser (and not the plug-in) side....
Does this still reproduce?