Closed Bug 714226 Opened 13 years ago Closed 13 years ago

Firefox closes unexpectedly when I visit this site and click on Start Test: http://ip-check.info/?lang=en

Categories

(Plugins Graveyard :: Java (Oracle), defect)

x86
Windows Vista
defect
Not set
normal

Tracking

(Not tracked)

RESOLVED WORKSFORME

People

(Reporter: gdenoble, Unassigned)

References

()

Details

User Agent: Mozilla/5.0 (Windows NT 6.0; rv:9.0.1) Gecko/20100101 Firefox/9.0.1 Build ID: 20111220165912 Steps to reproduce: Went to this site: http://ip-check.info/?lang=en and clicked on Start Test. Actual results: Firefox closed. It did this repeatedly, each time I visited the site and clicked on Start Test. Expected results: The website should have displayed the information I was seeking.
Please submit the crash data when it crashes. Restart Firefox and load about:crashes and give us a few of the Crash IDs. https://developer.mozilla.org/en/How_to_get_a_stacktrace_for_a_bug_report
Severity: normal → critical
Keywords: crash, stackwanted
No crash data is produced when this occurs. I suspect it happens so rapidly that Firefox is unable to produce crash data or store it before the program terminates. Or, perhaps it is not a crash at all, but something in the website causes Firefox to close, as opposed to crash. I have seen this occur at other sites too, but I do not have a list of them. Will add them as I find them. My best suggestion, Mats, is to go to the site mentioned and try it for yourself.
The site works fine for me on a few different computers. Please disable the Flash plugin under Tools->Add-ons->Plugins and restart Firefox. Does that make the problem go away? If not, please test without the Java plugin in the same way.
Severity: critical → normal
Keywords: crash, stackwanted
Disabling Flash had no effect. Firefox still closed on the site. Disabling Java, however, worked. With Java disabled I was able to enter the site and take the test with the results being displayed, no problem. Firefox did not close. The plugin is Java(TM)Platform SE 7 U1 10.1.0.8
Works for me with Java SE 7 U2. You could try updating to U2 and see if that helps... if the problem still occurs with U2 then please report the problem to your Java vendor (Oracle?). Thanks.
Status: UNCONFIRMED → NEW
Component: General → Java (Oracle)
Ever confirmed: true
Product: Firefox → Plugins
QA Contact: general → oracle-java
Version: 9 Branch → unspecified
Updated to Java SE 7 U2 and that did solve the problem. Thanks very much! I consider this problem resolved.
Status: NEW → RESOLVED
Closed: 13 years ago
Resolution: --- → WORKSFORME
Product: Plugins → Plugins Graveyard
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