Closed Bug 714447 Opened 13 years ago Closed 11 years ago

Flash plugin broken in Firefox 9.0.1

Categories

(Core Graveyard :: Plug-ins, defect)

Product:
Core Graveyard
Component:
Plug-ins
Version:
11 Branch
Platform:
x86_64
Linux
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

(Not tracked)

Status:
RESOLVED WORKSFORME

People

(Reporter: digulla, Unassigned)

Details

User Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/535.14 (KHTML, like Gecko) Chrome/18.0.972.0 Safari/535.14 SUSE/18.0.972.0 Steps to reproduce: Open vimeo.org. The area where you can see the video in any other browser is blank. When I right click into the empty area, I get a menu which says "Video isn't loaded" and "About Adobe Flash Player 11.1.102.55" In Chrome on the same computer, using the same version of the flash plugin, the site works perfectly. The only difference is that Firefox is 32bit and Chrome is 64bit. To make sure that this isn't because of any installed plugins like NoScript, etc., I created a new profile without any plugins and the site is still broken. OS: openSUSE 12.1 (Linux) 64bit fresh install. Firefox was downloaded directly from the Mozilla site, I'm **NOT** using the version that comes with the distribution. About says "Firefox 9.0.1".
Using the prepacked Firefox 9.0 for openSUSE 12.1, Vimeo and Flash work. I also downloaded Firefox 8.0.1 from your FTP site; Vimeo is broken there as well. Then I tried Youtube - doesn't work either. about:plugins shows the flash plugin but it doesn't say where Firefox is loading it from. Anything else I can try?
http://www.mozilla.org/de/plugincheck/ says my Shockwave Flash plugin is up to date.
Summary: Firefox 9.0.1 can't load videos from Vimeo anymore → Flash plugin broken in Firefox 9.0.1
I tried to load flash code from other places but flash itself seems to be broken. I get the menus but when I browse Adobe, the various flash elements on the pages look broken, too.
> Firefox is 32bit Have you installed a 32-bit version of the Flash plugin? Maybe you also need a "ia32-libs" package to support running 32-bit binaries properly? This seems more like a support question than a genuine bug in Firefox. You can try http://support.mozilla.org and see if there's an answer.
Component: General → Untriaged
QA Contact: general → untriaged
Yes, I've got both the 32 and 64bit version installed. The 32bit version is in the folder "plugins" next to the executable "firefox-bin". With ldd, I can see that it's a 32bit version. Also, all libraries resolve from /lib and /usr/lib (the openSUSE version of firefox uses /lib64 and /usr/lib64). openSUSE got 32bit support right unlike debian-based distributions. So what I see is that the firefox from mozilla.org is broken and the one packaged by openSUSE works. How can I check that the flash plugin itself is broken or not? I downloaded it directly from Adobe. What else can I do?
I have the same problem since version 9.0.1, with Firefox 9.0.1 on windows XP SP3 32 bits ! Sounds with flash works, but none picture or video. It's very disturbing...
I'm also seeing this problem on Mac OS X in both FF9 and beta 10 in safe mode. If I use any other browser all Flash content displays without issue. This needs priority for immediate fix. Mozilla/5.0 Macintosh Intel Mac OS X 10.5 rv 10.0 Gecko/20100101 Firefox/10.0
openSUSE 12.1, Mozilla/5.0 (X11; Linux i686; rv:13.0a1) Gecko/20120215 Firefox/13.0a1. To me vimeo.org appears like a plain html webpage... Did you mean www.vimeo.com ? To make Flash Player work when not running a precompiled version of Firefox offered by the linux distro used, one must create the folder plugins inside the firefox main folder. In that plugins folder put libflashplayer.so and from terminal run chmod a+x libflashplayer.so; be sure to restart the browser and type about:plugins in the address bar to check the plugin. I don`t have any problems with flash player on different sites like youtube or games sites like miniclip. Beware that Flash player supports 64 bit as well and of course be sure to have your proprietary video driver installed.
> Did you mean www.vimeo.com? Yes, sorry. > To make Flash Player work... one must create the folder "plugins" The documentation (http://support.mozilla.org/en-US/kb/installing-flash) says it is enough to install the player under "/usr/lib/mozilla/plugins" and this always worked for me. Was this policy changed?
Oh, and it also doesn't work if I put it in the plugins folder (as I said before in Comment #5). Again: Firefox will *show* the plugin as installed and available in about:plugins but *this is a lie*. When I open a web page that needs flash, I get just a black box where the flash video should be!!!
Aaron i`m running openSUSE and the plugins are installed in by default /usr/lib/browser-plugins/ by the package manager. If i download Firefox and i don`t create the plugins folder inside the main browser folder i have no working plugins because Firefox is not searching/reading in the directory mentioned earlier; maybe it does in /usr/lib/mozilla/plugins for your linux distro. Check this screenshot: http://img6.imageshack.us/img6/7302/pluginsfirefoxlocal.png Keep in mind that linux distro`s are different :)
(In reply to Ursan Marius Bogdan from comment #11) > Aaron i`m running openSUSE Same here. openSUSE 12.1, 64bit with all necessary 32bit compat libs installed. Firefox 8 works! > Aaron i`m running openSUSE and the plugins are installed in by default > /usr/lib/browser-plugins/ by the package manager. Let me state this again: 1. I'm using opensuse and for some reason Firefox STOPPED reading /usr/lib/browser-plugins but THE DOCUMENTATION says OTHERWISE. 2. Installing the plugin in the "plugins" folder makes the plugin VISIBLE but IT'S STILL BROKEN. 3. Firefox 7 works perfectly!!! 4. Firefox 8 to 10 are broken. Firefox 9 and 10 don't even start anymore. What I want: 1. Please update the documentation. 2. Figure out why the plugin doesn't work anymore. I can't help you there unless you can tell me something that I can try. If you can't help me, then Firefox is about to be deleted because it's wasting my time.
1. have you tried to post in the openSUSE Forums maybe its something related to read permissions from that lib`s directory? does this happens on other browsers ? 2. the 32 bit plugin or the native 64 bit plugin ? 3 and 4. does Seamonkey works ?
Aaron: Can you answer comment 13 please? Is this still a problem in Firefox 12?
Andre: *sigh* Okay, once more: 1. It's not a read permission problem. If FF couldn't read the plugin, it wouldn't even show up in about:plugins! It doesn't happen in other browsers and it doesn't happen in other versions of Firefox. (see initial bug report, comment #1, comment #2, comments #12, ...) 2. "I've got both the 32 and 64bit version installed. The 32bit version is in the folder "plugins" next to the executable "firefox-bin"." (comment #5) I didn't try Seamonkey. Firefox 12.0 works. I tried http://vimeo.com/ and some random video from the page http://www.youtube.com/ about:plugins says: File: libflashplayer.so Version: Shockwave Flash 11.2 r202 It would be nice to have the full path here to make sure FF loads the plugin that I expect. For example, I can't see here whether this is the 32 or 64 bit version. For reference, I downloaded the file "install_flash_player_11_linux.i386.tar.gz" from adobe.com (6916591 bytes, sha1 71dba8513d4272329794fff0ea98c8a696c398cd), unpacked it and copied the file "libflashplayer.so" into the folder ".../firefox-12.0/firefox" and then started firefox with "cd .../firefox-12.0/firefox ; firefox -no-remote -ProfileManager" to get a new, clean profile. And can you please address my requests/questions in comment #12 and comment #9?
Summarizing: (In reply to Aaron Digulla from comment #12) > 3. Firefox 7 works perfectly! > 4. Firefox 8 to 10 are broken. Firefox 9 and 10 don't even start anymore. (In reply to Aaron Digulla from comment #15) > Firefox 12.0 works. (In reply to Aaron Digulla from comment #12) > What I want: > 1. Please update the documentation. > 2. Figure out why the plugin doesn't work anymore. Currently, Firefox 10.0.4esr and 12.0 are supported. Not sure if somebody will investigate if this is only reproducible in a now unsupported old version.
Component: Untriaged → Flash (Adobe)
Product: Firefox → Plugins
Version: 9 Branch → unspecified
Component: Flash (Adobe) → Plug-ins
Product: Plugins → Core
Version: unspecified → 11 Branch
Per the above comments this was only an issue prior to Firefox 12. Please re-open or comment if there are still issues with current releases.
Status: UNCONFIRMED → RESOLVED
Closed: 11 years ago
Resolution: --- → WORKSFORME
Product: Core → Core Graveyard
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