[OS X] Firefox stops responding to external links

RESOLVED WORKSFORME

Status

()

Firefox
Untriaged
RESOLVED WORKSFORME
6 years ago
6 years ago

People

(Reporter: carmudgeon, Unassigned)

Tracking

11 Branch
x86
Mac OS X
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

6 years ago
After a period of usage, Firefox no longer responds to attempts to open links from other applications (such as links in Mail messages), or URL files in the Finder.  Clicking (or double-clicking, respectively) in each case results in no action.

User must then manually copy and paste links into URL bar, or drag URL files onto Firefox window, which both function as expected.  

Quitting, and relaunching Firefox restores full functionality, which then fails again after an as yet undetermined period of use.

Launch Services has been reset and rebuilt twice to eliminate the possibility of a corrupted database, but the issue remains.  No other configuration changes have been made to this 10.6.8 setup.

I wish I could narrow down the range of time when this first occurred, but a rough estimate would place it during the later builds of Aurora 10.0a, and it has continued with 11.0a.  Previous versions have not exhibited this behavior.

Comment 1

6 years ago
Does the issue still occur if you start Firefox in Safe Mode? http://support.mozilla.com/en-US/kb/Safe+Mode

How about with a new, empty profile? http://support.mozilla.com/en-US/kb/Basic%20Troubleshooting#w_8-make-a-new-profile
Component: General → Untriaged
QA Contact: general → untriaged
(Reporter)

Comment 2

6 years ago
Sorry for the tardy response.

I finally found some time to rebuilt my testing machine, and further usage seems to indicate that a fresh profile has resolved the issue.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 6 years ago
Resolution: --- → WORKSFORME
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