Plugin Crash Report not found

RESOLVED INCOMPLETE

Status

Socorro
Backend
RESOLVED INCOMPLETE
6 years ago
6 years ago

People

(Reporter: marcia, Assigned: rhelmer)

Tracking

x86_64
Windows 7

Firefox Tracking Flags

(Not tracked)

Details

(URL)

(Reporter)

Description

6 years ago
I submitted a plugin crash yesterday - https://crash-stats.mozilla.com/report/index/bp-b06c36c7-774d-4d97-abfc-b84492120104 - for some reason today it is still not found.
(Assignee)

Comment 1

6 years ago
I see it now, looks like date_processed is: 2012-01-04 11:40:50

Not sure why that took so long, can look into it though.
(Assignee)

Updated

6 years ago
Assignee: nobody → rhelmer
Status: NEW → ASSIGNED
(Assignee)

Comment 2

6 years ago
(In reply to Robert Helmer [:rhelmer] from comment #1)
> I see it now, looks like date_processed is: 2012-01-04 11:40:50
> 
> Not sure why that took so long, can look into it though.

I did look into this and I don't see the crash collected until right before that time.

Marcia, would you mind attaching the relevant bit of submit.log?

Updated

6 years ago
Assignee: rhelmer → nobody
Component: Socorro → General
Product: Webtools → Socorro
QA Contact: socorro → general
Version: 5.0 → unspecified

Updated

6 years ago
Assignee: nobody → rhelmer

Updated

6 years ago
Version: unspecified → 5.0
(Assignee)

Updated

6 years ago
Component: General → Backend
QA Contact: general → backend
(Assignee)

Comment 3

6 years ago
(In reply to Robert Helmer [:rhelmer] from comment #2)
> (In reply to Robert Helmer [:rhelmer] from comment #1)
> > I see it now, looks like date_processed is: 2012-01-04 11:40:50
> > 
> > Not sure why that took so long, can look into it though.
> 
> I did look into this and I don't see the crash collected until right before
> that time.
> 
> Marcia, would you mind attaching the relevant bit of submit.log?

Just a friendly reminder :) Would like to see what time the client pushed bp-b06c36c7-774d-4d97-abfc-b84492120104 to see if there was a delay in collection.
(Assignee)

Updated

6 years ago
Status: ASSIGNED → RESOLVED
Last Resolved: 6 years ago
Resolution: --- → INCOMPLETE
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