Closed
Bug 716210
Opened 12 years ago
Closed 8 years ago
Crash in vlsp.dll related to Fourelle Venturi (bandwidth management application)
Categories
(Core :: Networking, defect)
Tracking
()
RESOLVED
DUPLICATE
of bug 637308
People
(Reporter: epinal99-bugzilla2, Unassigned)
References
()
Details
(Keywords: crash)
Crash Data
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:9.0.1) Gecko/20100101 Firefox/9.0.1 Build ID: 20111220165912 Steps to reproduce: Bug report just for the record about Firefox/Seamonkey rashes due to Fourelle Venturi (bandwidth management application), see http://findarticles.com/p/articles/mi_pwwi/is_20050229/ai_mark01041802/ provided by mobile ISP to manage and optimize the internet connexion. This app comes with various products like Motorola MotoHelper, see https://support.mozilla.org/en-US/questions/909186 Uninstalling Fourelle Venturi fixes the crashes in Firefox.
Crash Signature: [@ vlsp.dll@0x7a46 ] → [@ vlsp.dll@0x7a46 ]
[@ vlsp.dll@0x7510 ]
[@ vlsp.dll@0x79ce ]
[@ vlsp.dll@0x79a6 ]
[@ vlsp.dll@0x42a5 ]
[@ vlsp.dll@0x4f2e ]
Summary: Crash in [@ vlsp.dll@0x7a46 ] related to Fourelle Venturi (bandwidth management application) → Crash in vlsp.dll related to Fourelle Venturi (bandwidth management application)
Example of crash report: https://crash-stats.mozilla.com/report/index/a0fbef65-2ab0-4b85-9acc-278982120106 Frame Module Signature [Expand] Source 0 vlsp.dll vlsp.dll@0x42a5 1 wsock32.dll getsockopt_v11 2 nspr4.dll _PR_MD_PR_POLL 3 nspr4.dll PR_Poll nsprpub/pr/src/io/prio.c:173 4 xul.dll nsSocketTransportService::Poll netwerk/base/src/nsSocketTransportService2.cpp:415 5 xul.dll nsSocketTransportService::DoPollIteration netwerk/base/src/nsSocketTransportService2.cpp:728 6 xul.dll nsSocketTransportService::Run netwerk/base/src/nsSocketTransportService2.cpp:640 7 xul.dll nsThread::ProcessNextEvent xpcom/threads/nsThread.cpp:631 8 xul.dll nsThreadStartupEvent::Run xpcom/threads/nsThread.cpp:201 9 nspr4.dll _PR_NativeRunThread nsprpub/pr/src/threads/combined/pruthr.c:426 10 nspr4.dll pr_root nsprpub/pr/src/md/windows/w95thred.c:122 11 mozcrt19.dll _callthreadstartex obj-firefox/memory/jemalloc/crtsrc/threadex.c:348 12 mozcrt19.dll _threadstartex obj-firefox/memory/jemalloc/crtsrc/threadex.c:326 13 kernel32.dll BaseThreadStart
Comment 2•12 years ago
|
||
It's a low volume crash: less than 50 crashes over one week.
Severity: normal → critical
Status: UNCONFIRMED → NEW
Component: Untriaged → Other
Ever confirmed: true
Product: Firefox → Plugins
QA Contact: untriaged → other
Crash Signature: [@ vlsp.dll@0x7a46 ]
[@ vlsp.dll@0x7510 ]
[@ vlsp.dll@0x79ce ]
[@ vlsp.dll@0x79a6 ]
[@ vlsp.dll@0x42a5 ]
[@ vlsp.dll@0x4f2e ] → [@ vlsp.dll@0x7a46 ]
[@ vlsp.dll@0x7510 ]
[@ vlsp.dll@0x79ce ]
[@ vlsp.dll@0x79a6 ]
[@ vlsp.dll@0x42a5 ]
[@ vlsp.dll@0x4f2e ]
[@ vlsp.dll@0x79af ]
[@ vlsp.dll@0x4b61 ]
[@ vlsp.dll@0x75cf ]
[@ vlsp.dll@0x751e ]
[@ vlsp.dll@0x749a ]
[@ vlsp.dll@0…
Comment 3•12 years ago
|
||
As it's not a plugin but an external application, I move it to the networking component. Anyway, it's only in Bugzilla for traceability and eventually blocklisting in case of high crash volume. Crash reports are available at: https://crash-stats.mozilla.com/query/query?product=Firefox&version=ALL%3AALL&range_value=1&range_unit=weeks&query_search=signature&query_type=startswith&query=vlsp.dll%400x&reason=&build_id=&process_type=any&hang_type=any&do_query=1
Component: Other → Networking
Product: Plugins → Core
QA Contact: other → networking
Crash Signature: vlsp.dll@0x4b40 ]
[@ vlsp.dll@0x4859 ]
[@ vlsp.dll@0x7915 ]
[@ vlsp.dll@0x7620 ] → vlsp.dll@0x4b40 ]
[@ vlsp.dll@0x4859 ]
[@ vlsp.dll@0x7915 ]
[@ vlsp.dll@0x7620 ]
[@ vlsp.dll@0x20b9 ]
[@ vlsp.dll@0x2352 ]
[@ vlsp.dll@0x767e ]
[@ vlsp.dll@0x760b ]
[@ vlsp.dll@0x75db ]
[@ vlsp.dll@0x7630 ]
Crash Signature: vlsp.dll@0x4b40 ]
[@ vlsp.dll@0x4859 ]
[@ vlsp.dll@0x7915 ]
[@ vlsp.dll@0x7620 ]
[@ vlsp.dll@0x20b9 ]
[@ vlsp.dll@0x2352 ]
[@ vlsp.dll@0x767e ]
[@ vlsp.dll@0x760b ]
[@ vlsp.dll@0x75db ]
[@ vlsp.dll@0x7630 ] → vlsp.dll@0x4b40 ]
[@ vlsp.dll@0x4859 ]
[@ vlsp.dll@0x7915 ]
[@ vlsp.dll@0x7620 ]
[@ vlsp.dll@0x20b9 ]
[@ vlsp.dll@0x2352 ]
[@ vlsp.dll@0x767e ]
[@ vlsp.dll@0x760b ]
[@ vlsp.dll@0x75db ]
[@ vlsp.dll@0x7630 ]
[@ vlsp.dll@0x4837 ]
[@ vlsp.dll@0x43…
Updated•8 years ago
|
Status: NEW → RESOLVED
Closed: 8 years ago
Resolution: --- → DUPLICATE
You need to log in
before you can comment on or make changes to this bug.
Description
•