Add 802.11n support to Mozilla Toronto office

RESOLVED WONTFIX

Status

Infrastructure & Operations
NetOps
RESOLVED WONTFIX
7 years ago
5 years ago

People

(Reporter: jrmuizel, Unassigned)

Tracking

Details

(Reporter)

Description

7 years ago
The current wireless network only seems to support connections up to 36Mbps. It would be nice to be able to do better.

Updated

7 years ago
Assignee: desktop-support → network-operations
Component: Server Operations: Desktop Issues → Server Operations: Netops
QA Contact: tfairfield → mrz
At the moment, 802.11n is intentionally disabled for the Mozilla SSID in all offices.

Some Intel wireless chipset drivers for Windows 7 have significant performance and stability problems when 802.11n is active. This is a known bug, but we have had to disable 802.11n until a workaround is available.

On a related note, full 54Mbps speeds are also disabled. Some Macbook Pro chipsets have difficulty with WPA2 Enterprise authentication when attempting to negotiate 54Mbps speeds. Disabling this allows Macbook users to successfully authenticate.

This is going to have to be WONTFIX for the near future.
Status: NEW → RESOLVED
Last Resolved: 7 years ago
Resolution: --- → WONTFIX

Comment 2

7 years ago
Further, the egress for all offices is between 30-40M and Toronto is not an exception.  If you have a need for faster throughput wired ports are available at each desk location and can be patched upon request.
Product: mozilla.org → Infrastructure & Operations
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