Startup crash on ViewBook 730 [@ libpzcore.so@0x2e074]

RESOLVED WORKSFORME

Status

()

Firefox for Android
General
P4
critical
RESOLVED WORKSFORME
6 years ago
2 years ago

People

(Reporter: nhirata, Assigned: dougt)

Tracking

({crash})

12 Branch
ARM
Android
crash
Points:
---

Firefox Tracking Flags

(firefox11 affected, firefox12 affected)

Details

(Whiteboard: [native-crash], startupcrash, crash signature)

Frame 	Module 	Signature [Expand] 	Source
0 	libpzcore.so 	libpzcore.so@0x2e074 	
1 	0 (deleted) 	0 @0xe2f7d4 	
2 	0 (deleted) 	0 @0x1ef5ffe 	
3 	0 (deleted) 	0 @0x1ef5ffe 	
4 	libGLES_ziilabs.so 	libGLES_ziilabs.so@0xc5bf6 	
5 	libGLES_ziilabs.so 	libGLES_ziilabs.so@0x5c246 	
6 	libGLES_ziilabs.so 	libGLES_ziilabs.so@0x9cc12 	
7 	libGLES_ziilabs.so 	libGLES_ziilabs.so@0x5db12 	
8 	0 (deleted) 	0 @0x4b9dfe 	
9 	0 (deleted) 	0 @0x543b81 	
10 	0 (deleted) 	0 @0x5a28a2 	
11 	libnativehelper.so 	register_com_ibm_icu4jni_text_NativeCollator 	
12 		@0x4 	


https://crash-stats.mozilla.com/report/list?range_value=7&range_unit=days&date=2012-01-16&signature=libpzcore.so%400x2e074&version=FennecAndroid%3A12.0a1

1) First Appearance : 	2011-12-25

2) all crashes occur within the first minute

AdapterVendorID: ziilabs, AdapterDeviceID: ViewBook 730.

AdapterDescription: 'Android, Model: 'ViewBook 730', Product: 'RainbowBird', Manufacturer: 'Creative Technology Ltd', Hardware: 'ziilabs''.

Creative Technology Ltd ViewBook 730
Severity: normal → critical
(Assignee)

Comment 1

6 years ago
can you reproduce?  if so, please drop by and I can debug.
Severity: critical → normal
We don't have this device. It was discovered through crash-stats analysis.

Updated

6 years ago
Summary: Startup crash on ViewBook 730 : libpzcore.so@0x2e074 → Startup crash on ViewBook 730 [@ libpzcore.so@0x2e074]
P4 pending reproducbile case + need to see if volume increases. Investigating market share of ViewBook 730 + will order accordingly.
status-firefox12: --- → affected
Priority: -- → P4

Updated

6 years ago
Whiteboard: [native-crash] → [native-crash], startupcrash

Updated

6 years ago
Severity: normal → critical
(Assignee)

Comment 5

6 years ago
does QA have one in house?  if so, i can debug
Not that I'm aware of.
OK, I can order one.
(Assignee)

Comment 8

6 years ago
i have one now.  will look debug this week.
(Assignee)

Updated

6 years ago
Assignee: nobody → doug.turner
(Assignee)

Comment 9

6 years ago
installed nightly and works fine.
Status: NEW → RESOLVED
Last Resolved: 6 years ago
Resolution: --- → WORKSFORME
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