Unable to purchase an app on Mobile

RESOLVED FIXED in 6.3.8

Status

addons.mozilla.org Graveyard
Public Pages
--
major
RESOLVED FIXED
7 years ago
3 years ago

People

(Reporter: krupa, Assigned: Andy McKay)

Tracking

({regression})

unspecified
6.3.8
regression
Bug Flags:
in-testsuite ?

Details

(Reporter)

Description

7 years ago
Cannot purchase an app on mobile. Clicking on the purchase button does nothing.
Assignee: nobody → dspasovski
Done: https://github.com/mozilla/zamboni/commit/db39066
Status: NEW → RESOLVED
Last Resolved: 7 years ago
Resolution: --- → FIXED
(Reporter)

Comment 2

7 years ago
On clicking the purchase button, I see "There was an error communicating with PayPal..." error message and nothing happens. Reopening.

I checked this on my android htc/fennec
Status: RESOLVED → REOPENED
Resolution: FIXED → ---
(Assignee)

Comment 3

7 years ago
I think this is a different issue. I see a pre-approval error for a payment from you.

Jan 18 17:05:02 dev1.addons.phx1.mozilla.com: [krupa.mozbugs@gmail.com][10.8.83.211] z.paypal:ERROR Paypal Error (520002): Internal Error :/data/www/apps-preview-dev.allizom.org/zamboni/apps/paypal/__init__.py:382

Jan 18 17:05:02 dev1.addons.phx1.mozilla.com: [krupa.mozbugs@gmail.com]
[10.8.83.211] z.addons:ERROR Error getting paykey, purchase of addon: 69 :/data/www/apps-preview-dev.allizom.org/zamboni/apps/addons/views.py:534#012Traceback (most recent call last):#012  File "/data/www/apps-preview-dev.allizom.org/zamboni/apps/addons/views.py", line 528, in purchase#012    uuid=uuid_))#012  File "/data/www/apps-preview-dev.allizom.org/zamboni/apps/paypal/__init__.py", line 169, in get_paykey#012    ip=data['ip'])#012  File "/data/www/apps-preview-dev.allizom.org/zamboni/apps/paypal/__init__.py", line 383, in _call#012    raise errors.get(id_, PaypalError)(id_)#012PaypalError: There was an error communicating with PayPal. Please try again later.
Assignee: dspasovski → amckay
(Assignee)

Comment 4

7 years ago
520002 is an internal error from PayPal, which sometimes happens intermittently and is unrelated to mobile.

This bug is fixed, if you can't buy an app let's open a new bug.
Status: REOPENED → RESOLVED
Last Resolved: 7 years ago7 years ago
Resolution: --- → FIXED
Flags: in-testsuite?
Product: addons.mozilla.org → addons.mozilla.org Graveyard
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