719706 - Black screen issues with Firefox

Status: RESOLVED INCOMPLETE

(Firefox :: Untriaged, defect)

Description

[Victor]

User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:9.0) Gecko/20111220 Firefox/9.0
Build ID: 20111220172458

Steps to reproduce:

I was surfing the web and noticed it.


Actual results:

When browsing to certain sites the Firefox browser would show black and sometimes respond after but other times it would not respond and the close,minimize, and maximize buttons would flicker but not respond when I click on them.


Expected results:

Firefox should have proceeded to the site i was accessing. I also wanted to add that my system runs an Intel core 2 duo at 2.93ghz, 6gb ram, and a NVIDIA Geforce GTX550 TI Updated to the latest official driver.

Comment 1

[Matthias Versen [:Matti]]

Please try it again in the firefox safemode.
http://support.mozilla.com/en-US/kb/Safe+Mode
Note: It's nearly impossible to do something because we can't reproduce this and we have no steps to reproduce.

Comment 2

[Andre Klapper]

Unfortunately closing this report as no further information has been provided. Please feel free to reopen this report if you can provide the information asked for and if this still happens in a recent and supported version. Thanks!.