Local Folders "account" has disappeared from the left hand folder pane with v3.1.16

RESOLVED INCOMPLETE

Status

Thunderbird
Folder and Message Lists
RESOLVED INCOMPLETE
6 years ago
6 years ago

People

(Reporter: Neil, Unassigned)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

6 years ago
User Agent: Mozilla/5.0 (X11; U; Linux i686; en-GB; rv:1.9.2.24) Gecko/20111107 Ubuntu/10.10 (maverick) Firefox/3.6.24
Build ID: 20111107174847

Steps to reproduce:

Tried reinstalling and the same thing as this https://bugzilla.mozilla.org/show_bug.cgi?id=548735 using ubuntu 10:10.  


Actual results:

Nothing has changed on the system and dragging window pane doesn't help
(Reporter)

Comment 1

6 years ago
We've lost our account details so the problem is symptom of something else.
(Reporter)

Comment 2

6 years ago
We've lost our profile but for the life of me I cannot work how to restore it the instructions given online are windows specific.
(Reporter)

Comment 3

6 years ago
I'm completely lost I tried http://kb.mozillazine.org/Recovering_a_profile_that_suddenly_disappeared#Corrupt_or_empty_prefs.js and renaming my pref-2.js to prefs.js and restarting thunderbird.  I have account details again but no folder pane.  Checking email gave me the inbox back again with all emails in it old and new but no sent mail or deleted email folders visible.  I closed firefox and restarted it but nothing is visible again although we have account details....
(Reporter)

Comment 4

6 years ago
Sorry closed thunderbird not firefox.

Comment 5

6 years ago
(In reply to Neil from comment #4)
Try this link:
http://kb.mozillazine.org/Local_Folders#Local_Folders_lost_during_an_upgrade

Comment 6

6 years ago
Is View | Folders set to "All"?
(Reporter)

Comment 7

6 years ago
Yes but doesn't make any difference.  I can see the inbox if there is new mail.  I click on get mail then click on any of the new mail messages that appear in the downloading mail temporary status box in the lower RHS.  Then I can see all inbox messages.  Otherwise nothing else.
What happens if you delete the localstore.rdf file from .thunderbird ?
(Reporter)

Comment 9

6 years ago
Thanks for your reply.  Makes no difference...
does starting in -safe-mode helps (./thunderbird -safe-mode) ?

Comment 11

6 years ago
Neil,
> does starting in -safe-mode helps (./thunderbird -safe-mode) ?


NOte: no more 3.x versions of thunderbird are being delivered. You should consider updating.
Whiteboard: [closeme 2012-04-15]

Comment 12

6 years ago
Resolved per whiteboard
Status: UNCONFIRMED → RESOLVED
Last Resolved: 6 years ago
Resolution: --- → INCOMPLETE
Whiteboard: [closeme 2012-04-15]
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