720324 - When a linked article is not localized it's shown in English without any message to non-English speakers

Status: VERIFIED FIXED

(support.mozilla.org :: Knowledge Base Software, task)

Description

[Kadir Topal [:atopal]]

When localizers translate an article they leave the links to other articles in, even if those aren't translated yet. We show those links in English as long as they have no translation. Clicking on those untranslated links should give them the English content within their localized UI and display a message on top that tells them in their language that the article is not available in their own language yet, and invites them to help translating it.

I know we had that message for some time, but it seems like we regressed and now we don't. Instead we link to the en-US page from the localized article. Which means that not only do we not show the message, we also switch all of the UI to English, basically making the site impossible to navigate for non-English users.

You can see the effect at the bottom of this site: https://support.mozilla.org/ru/kb/chto-takoe-gruppy-vkladok-panorama scroll down and click on "Session Restore". It moves you from the Russian KB to the English part.

Comment 1

[Ricky Rosario [:rrosario, :r1cky]]

When we fallback to linking to the english article, we need to use the locale of the article including the link to create the url (with `reverse(...)`). This code is in `sumo.parser._get_wiki_link(..)`

Comment 2

[Ricky Rosario [:rrosario, :r1cky]]

https://github.com/mozilla/kitsune/commit/05d8bfea5809a82586bbbabe0bc16c8163569759

Comment 3

[Rebecca Billings [:rbillings]]

Verified when visiting a translated KB article that links to untranslated articles, that clicking on the links goes to the article in that locale with a message regarding it's translation status. Ex: https://support.allizom.org/eo/kb/archstone