72108 - First print operation extremely slow to respond w/dialog

Status: VERIFIED WORKSFORME

(Core :: Printing: Output, defect)

Description

[selmer (gone)]

3/12 04 (and prior builds) WinNT

After exiting and restarting the app, the very first attempt to print any
document will result in an extremely long delay between bonking the print button
and seeing the native print dialog.  Subsequent prints bring up the dialog
almost instantly.

Comment 1

[selmer (gone)]

Adding perf keyword, nominating for catfood since the delay is long enough to
wonder if it's going to work at all.

Comment 2

[dcone (gone)]

My dialog comes up instantly..
It may be loading the document.. or something else.. This works for me.. 
Is there a particular URL, Operating system.  Also.. looking at the code.. there 
would be no reason for this delay except for loading the printer drivers etc 
which we can not do anything about.

Comment 3

[selmer (gone)]

WinNT

Happens only on FIRST attempt to print after starting the app.  Not specific to
what's being printed.

Start app, get anywhere and try to print, dialog takes about 10 seconds.  Cancel
that dialog and hit print again, it comes up instantly.  Go somewhere else and
print something different, it comes up instantly.  Exit the app and start over,
happens the same way again.

If it were printer drivers not loaded, it should not be slow when I exit and
come back.

If it were document load time, it should happen again to a new document.

Any suggestions of things to look at that could be specific to my machine or the
profile I'm using?

Comment 4

[selmer (gone)]

Could this be attributed to the virus scan software?  (Any reason to think it
would only be slow the first time per session?)

Comment 5

[dcone (gone)]

I get a small delay.. like one second.. with the first time, but thats it.
The only thing I can think of is a Printer Driver, or even our service manager 
getting the print options before the dialog comes up.  I don't have the 10 
second delay to see what is causing your delay.  Can you try other 
applications.. that would rule out the printer driver.  I can not reproduce this 
bug.

Comment 6

[dcone (gone)]

I have tried on many machines.. and can not get this to happen.  Might be 
something specific to users machine, so I will mark WFM until something more 
specific can be found.

Comment 7

[selmer (gone)]

So, this still happens to me on the 4/11 build.  How do I debug the problem?  I
don't know anything about how to find or fix it.  Are there some docs somewhere
that explain the steps?

Comment 8

[sujay]

verified in 4/12 build.