Recipient's copy of my sent emails show that I used multiple fonts, even though when composing the e-mail only one font was used.



Message Compose Window
6 years ago
6 years ago


(Reporter: Cngevpxhaqrefpber, Unassigned)


9 Branch
Windows 7

Firefox Tracking Flags

(Not tracked)




6 years ago
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:9.0.1) Gecko/20100101 Firefox/9.0.1
Build ID: 20111220165912

Steps to reproduce:

Type an e-mail ("Compose emails in HTML format" is checked). My default font is Verdana.

Actual results:

In my email composition window in Thunderbird, the text in my emails are all always in one font.

However, when people respond to my e-mails, many times in their quote of my e-mail, I see that in the beginning of the email the font is Verdana, as it should be, but then in seemingly random positions in the quote, the font changes to a totally different one, such as Arial or Times New Roman -- even though it didn't appear this way in my composition window when I was composing the email.

Expected results:

The text in recipient's copy of my e-mail should be all in the same font, as it appeared in my composition window.

This has occurred for as long as I can remember, including the latest version (9.0.1).

Comment 1

6 years ago
(In reply to Cngevpxhaqrefpber from comment #0)
Can you BCC yourself when you send emails and check the email you receive?

Comment 2

6 years ago
Will do!

Comment 3

6 years ago
I was actually able to go back through my sent folder and find the problem. When I looked at the message sources of the e-mails in question (the ones that, when quoted by the person I was corresponding with, the font would change seemingly randomly in their reply) and I found that it looks something like this:

<font face="Verdana">Blah blah blah</font> ABCDEFG.

With "blah blah blah" being in the correct font, and ABCDEFG being in a different font, when shown in the quote, or viewing my sent folder from Gmail. When I view the e-mail in my sent folder in Thunderbird however, the e-mail looks just fine.

I'm not sure if this is relevant or not, but my Send Options / Text Format is set to "Send the message in both plain text and HTML".

Let me know if you need anything else.

Comment 4

6 years ago
(In reply to Cngevpxhaqrefpber from comment #3)
See bug 250539.

Comment 5

6 years ago
Thanks, I didn't read the whole thread of comments, but comment 71 there seems to describe the issue I'm experiencing.

I tried clicking around at the end of the line and elsewhere in the e-mail composition window as he described and I was able to reproduce the problem. I'm not sure if that's the only thing that has caused the issue for me in the past, but it did just now.
Last Resolved: 6 years ago
Resolution: --- → DUPLICATE
Duplicate of bug: 250539
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