Created attachment 593491 [details] 120123 Postfach verzeichnis struktur copy.pdf User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:9.0.1) Gecko/20100101 Firefox/9.0.1 Build ID: 20111220165912 Steps to reproduce: After install I work with thunderbird for about 2 weeks, it seems that every thing is working right... Win7 ultimate 64Bit Remark: Same version of thunderbird has no problem with win XP prof SV3 Actual results: One day after starting TB all my mails are not displayed, no way to get them back. - Testing with sending shows the testmail is send, but can't saved because the structure of the sent / gesendet directory was changed in one mail account - testing to receive mails was ok Deinstalling and cleaning the system - then new install causes the same different structure Expected results: Why changed the directories ? Why is the struture different for each mail account? Why get deinstalling and new installing the same wrong structure? Why I lost my mails? What is a solution for this serious problem?
(In reply to wolf from comment #0) Check if this link can help: http://kb.mozillazine.org/Disappearing_mail
Wolf did comment 1 helped ? Are you using pop or imap ?
Well, I used IMAP, to get my mails on two different maschines.
And both are using Thunderbird ? If this still happens we'd need to look at imap logs.
Hi, sorry for your waiting for my answer! Yes, both are using the same version of Tb and IMAP. What logs do you need? Where will I found these? Perhaps I have a backup of this data before I decided to clear the system from any part of thunderbird. I'm not shure but I look for this data, when I got your advice where to search for what.
sorry for the delay. Busy reading plenty of emails. Imap log can be obtained by following the procedure at https://wiki.mozilla.org/MailNews:Logging
I deinstalled Tb after the disfunction. Therefore I can't create the Imap logfile from my system. I may search for a file in my backup of my system but nothing more is possible.
Without logs there's not much we can do.