Closed Bug 723443 Opened 12 years ago Closed 12 years ago

Empty Add-ons Manager on a Firefox with installed extensions

Categories

(Toolkit :: Add-ons Manager, defect)

10 Branch
x86
macOS
defect
Not set
normal

Tracking

()

RESOLVED DUPLICATE of bug 671894

People

(Reporter: regagnon, Unassigned)

Details

Attachments

(3 files)

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.7; rv:10.0) Gecko/20100101 Firefox/10.0
Build ID: 20120129021758

Steps to reproduce:

From the Add-ons Manager, I disabled an add-on (Greasemonkey) by clicking on its "Disable" button in the main listing of the "Extensions" tab.
Then I clicked on the small link that appeared right above the name of the Add-on, which offered me to restart Firefox. 
Firefox restarted with the add-on manager as the focused tab. 


Actual results:

The "Extensions" and "Appearance" tabs show no theme or add-ons (not even the default theme). 
They just show a message telling me that I don't have such module installed, and a button to get to the "Get Add-ons" tab.
The extensions still can be used. I still have their buttons in the different menus (Tools, navigation bar, ...), and I can still use them without problem.
Restarting one more time Firefox or the OS doesn't help.


Expected results:

I should see a list of the installed Add-ons and themes in the Add-ons Manager so I can manage them at my will.
Component: Untriaged → Add-ons Manager
Product: Firefox → Toolkit
QA Contact: untriaged → add-ons.manager
Could you please attach copies of extensions.sqlite, extensions.ini and extensions.log from your profile folder to this bug report.

http://support.mozilla.com/en-US/kb/Profiles
Attachment #593878 - Attachment mime type: text/plain → application/octet-stream
Looks like bug 671894, at least the same errors, we still don't know the cause yet :(
Status: UNCONFIRMED → RESOLVED
Closed: 12 years ago
Resolution: --- → DUPLICATE
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