Closed
Bug 724302
Opened 12 years ago
Closed 12 years ago
Crash happens as I was doing a google search
Categories
(Firefox :: Untriaged, defect)
Tracking
()
RESOLVED
INCOMPLETE
People
(Reporter: britestarangie, Unassigned)
References
Details
(Keywords: crash)
User Agent: Mozilla/5.0 (Windows NT 5.1; rv:10.0) Gecko/20100101 Firefox/10.0 Build ID: 20120129021758 Actual results: The crash occured as I was doing a google search.
Comment 1•12 years ago
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Can you reproduce this bug regularly or was this a one-time crash? Do you have any other crash signatures from this issue that we can look at? Crash Info: https://crash-stats.mozilla.com/report/index/a7995684-3918-460d-aed7-1c86b2120204 Signature: [@ EMPTY: no crashing thread identified; corrupt dump ]
Severity: normal → critical
Component: Mozbot → General
OS: All → Windows XP
Product: Webtools → Firefox
QA Contact: mozbot → general
Hardware: All → x86
Summary: bp-a7995684-3918-460d-aed7-1c86b2120204l crash happens as I was doing a google search. → Crash happens as I was doing a google search
Version: other → 10 Branch
Reporter | ||
Comment 2•12 years ago
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It has happened a few times. How can Firefox prevent future crashes?
Comment 5•12 years ago
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Crash links from the other bugs: https://crash-stats.mozilla.com/report/index/b509412a-0005-434b-b744-f7aff2120206 https://crash-stats.mozilla.com/report/index/ef525f95-ff8f-4b24-a889-ca7bc2120205
Comment 7•12 years ago
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(In reply to britestarangie@aol.com from comment #2) > It has happened a few times. How can Firefox prevent future crashes? That depends on what exactly is causing this problem, and since the crash information is somewhat vague, we need more information about your installation of Firefox to determine a cause; seeing if the problem occurs in a fresh/new profile ( http://support.mozilla.org/en-US/kb/Managing-profiles#w_creating-a-profile ) will give us a lot of information as well. Also, posting the exact steps to reproduce the bug will help us in testing and reproducing the problem.
Updated•12 years ago
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Component: General → Untriaged
QA Contact: general → untriaged
Comment 11•12 years ago
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I duped all the bugs to this one because they seem to be random crashes and all crash IDs results are empty/corrupt. britestarangie@aol.com: Please open only new bug reports if the crash ID doesn't report a "corrupt dump". You should follow comment#7 and try a new profile first.
Comment 17•12 years ago
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I was in google apps (not search) bp-9ba1646c-f708-454c-a123-e09592120211
Comment 18•12 years ago
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(In reply to Wayne Mery (:wsmwk) from comment #17) > I was in google apps (not search) bp-9ba1646c-f708-454c-a123-e09592120211 If you are able to reproduce it, please provide a stack trace (see https://developer.mozilla.org/en/How_to_get_a_stacktrace_for_a_bug_report).
Comment 19•12 years ago
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(In reply to Scoobidiver from comment #18) > (In reply to Wayne Mery (:wsmwk) from comment #17) > > I was in google apps (not search) bp-9ba1646c-f708-454c-a123-e09592120211 > If you are able to reproduce it, please provide a stack trace (see > https://developer.mozilla.org/en/How_to_get_a_stacktrace_for_a_bug_report). Never reproduced - I hadn't crashed before in the several times I've been to this gaps spreadsheet. SO I mention it as an anecdotal datapoint - I'm not terribly interested in attaching my issue to britestarangie's ill defined crashes.
Comment 20•12 years ago
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The empty signature doesn't allow to solve this issue.
Status: UNCONFIRMED → RESOLVED
Closed: 12 years ago
Resolution: --- → INCOMPLETE
Comment 21•12 years ago
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britestarangie@aol.com: For the moment we are resolving this as incomplete (as we don't have enough information to work on it further). However, if you can give us more precise information about your profile, if this occurs in a new profile, and what the exact steps are to reproduce it, we will be able to reopen and address the problems you are seeing.
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Description
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